Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,994 recensioni

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Great service and was able to help put two of my birds on the one policy

Martin

ExoticDirect

8 years ago

Hi David, many thanks for your review and we are delighted to hear that we were able to help and cover both birds.

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Always excellent service!

Martin

ExoticDirect

8 years ago

HI Alina, Many thanks for your review and we delighted to hear that you are happy with the service.

The Exotic Direct Team

Cliente fidato

8 years ago

The experience I've had has been perfect

I'm very pleased with my experience after my first year, I look forward to many more trouble free years

Martin

ExoticDirect

8 years ago

Many thanks for your review and we are delighted to hear that you are happy with your first year with us.

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

N/A

Great customer service. Would recommend to others.

Martin

ExoticDirect

8 years ago

Hi Sarah, many thanks for your review and we are delighted to hear that you are pleased with our service.

The Exotic Direct Team.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Renewing your insurance with Exotic Direct is a seamless, transparent, stress free experience.

Martin

ExoticDirect

8 years ago

Dear Marion, many thanks for your review and we are delighted to hear that you found the renewal process so easy.

The Exotic Direct Team

Cliente fidato

8 years ago

Excellent customer service and level of cover.

Martin

ExoticDirect

8 years ago

Many thanks for your review and we delighted to hear that you happy with our customer service and the level of cover.

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Great

Really easy and details were sent in the post. Very happy with the renewal.

Martin

ExoticDirect

8 years ago

Dear Claire, many thanks for your review and we are delighted to hear that you are happy with the renewal process.

The Exotic Direct Review Team.

Cliente fidato

8 years ago

All good - good service, good value for money. Archie says AAARRKkkk.

Louise

ExoticDirect

8 years ago

Hi there

Thank you for taking the time to leave us your review.

It is great to hear that you were happy with our service and that the cover you purchased was good value for money.

And hello back to Archie!

Kind Regards

The Exotic Direct Team

Cliente fidato

8 years ago

The claim was dealt with efficiently and they took care to look at all aspects of Inca's illness.

Hayley

ExoticDirect

8 years ago

Hi there,

thank you so much for your positive review.

We are glad to hear your claim was dealt with efficiently.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

courteous manner is refreshing and appreciated.

Courtious and effcient manner in dealing with matter as mail had been returned to them. A correspondance address has now been provided. The renewal premium was due shortly and dealt with by phone at...

Leggi altre

Louise

ExoticDirect

8 years ago

Hi Allistair

Thank you for taking the time to leave your review and for rating us with 5 stars!

It is great to hear that you found our staff and service courteous and efficient and the renewal process straightforward.

Kind Regards

The Exotic Direct Team

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

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