Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
N/A
N/A
0
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Cliente fidato
Verificato da Feefo
1 year ago
Happy customer
Great service and easy to claim, no trouble at all. Just answered the questions on the form honestly and had great communication with the vet and exotic direct.
Amy
ExoticDirect
1 year ago
Hello,
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Very friendly and professional
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Super Easy and Efficient!
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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MM
Ms Kellie Mitchell
Verificato da Feefo
Liverpool
1 year ago
Ciò che Ms Kellie Mitchell ha detto su ExoticDirect:
Excellent company
Excellent exotic pet insurance company would highly recommend. Amazing customer service.
Amy
ExoticDirect
1 year ago
Hello,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards
The Exotic Direct Team
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MD
Mr Tony Downs
Verificato da Feefo
Sheerness
1 year ago
Ciò che Mr Tony Downs ha detto su ExoticDirect:
Great Insurance for our Parrot.
policy covers almost all my needs. Simple to apply for and renew. Not had experience of making a claim but feel confident it will go smooth should I need to claim in the future.
Amy
ExoticDirect
1 year ago
Hi,
Thank you for taking the time to leave feedback, its much appreciated!
Kind Regards,
The Exotic Direct Team :)
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ML
Mr Wayne Lea
Verificato da Feefo
Leek
1 year ago
Ciò che Mr Wayne Lea ha detto su ExoticDirect:
Quick and easy
I found it easy straight forward to insure my pet
Would recommend to anyone
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team :)
0
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ML
Ms Millie Law
Verificato da Feefo
London
1 year ago
Ciò che Ms Millie Law ha detto su ExoticDirect:
Real human at end of phone line 👍
The customer service is good there is a live human at the end of the phone line if you have any concerns.
The costs are not the lowest but they do cover a wide range of animals. The process is via...
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Amy
ExoticDirect
1 year ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be so happy to hear this.
Thanks for the great feedback on our claims service.
Kind regards
The Exotic Direct Team :)
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.