The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...
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Amy
ExoticDirect
1 year ago
Hello ,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards
The Exotic Direct Team
0
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MS
Mrs Lesley Smithers
Verificato da Feefo
Orpington
1 year ago
Ciò che Mrs Lesley Smithers ha detto su ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
Amy
ExoticDirect
1 year ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards
The Exotic Direct Team
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MR
Miss Kate Rathbone
Verificato da Feefo
Widnes
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Awesome
Very quick to sort out my vets bill
Hassle free and worked well with my vet.
Prompt payment so stress free
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the great feedback on our claims service.
Kind regards
The Exotic Direct Team
0
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MB
Mrs Debbie Ballad
Verificato da Feefo
Cheddington
1 year ago
Ciò che Mrs Debbie Ballad ha detto su ExoticDirect:
Excellent
Excellent service very friendly, always quick with delivery
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
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MK
Miss Joanne Kilty
Verificato da Feefo
Wallasey
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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MP
Mr George Parsons
Verificato da Feefo
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Set my mind at ease
Easy to use and quick
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
0
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MB
Mrs Donna Barrett
Verificato da Feefo
Stevenage
1 year ago
Ciò che Mrs Donna Barrett ha detto su ExoticDirect:
Very pleased with speed and courtesy of the claim handling
Very satisfied with speed and manner in which my claim was settled.
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the great feedback on our claims service !
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Simple renewal
Simple renewal
Amy
ExoticDirect
1 year ago
Hello,
Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
Amy
ExoticDirect
1 year ago
Sorry, I meant our renewal process was simple!
Thanks - Amy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.