Initially good service but I was emailed saying the product I wanted was no longer available but I ended up recieveing what I had originally ordered. The delivery was also a lot longer than I...
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Laura
Equine Essentials Direct
9 years ago
Hi
We are very sorry that the ordered item took longer to get to you and there was a bit of confusion around it. We did go out of stock of it but had the other colour as explained. However, not wanting to let you down we put an email out to a network of people that are in the industry who managed to help locate the exact one that you wanted. I fully appreciate a little longer than expected and do apologise for that. I hope the above goes a little way as to what was happening in the time that you were waiting.
Kind regards
Sales
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Data di acquisto: 07/10/2016
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Fife
9 years ago
Ciò che Trusted Customer ha detto su Equine Essentials Direct:
The goods arrived, but 14 days after placing the order. No email communication regarding any delay - when you pay for postage, you expect a quicker delivery
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.