Took my money and didn't even send out the package ! One week later I called to enquire and opps we don't have them in stock! Not acceptable for a product that is needed immediately, very bad service.
Items are a good price, good quality and a speedy delivery.
Recensioni del prodotto
Data di acquisto: 09/09/2016
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TC
Trusted Customer
Verificato da Feefo
Norfolk
9 years ago
Ciò che Trusted Customer ha detto su Equine Essentials Direct:
Disappointed that the Hatchwells Eye Balm was still advertised on your Web site when I initially ordered and had to chase up the order 5 days later , but you did send the Nose and Eye lotion free...
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Recensioni del prodotto
Data di acquisto: 05/09/2016
0
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TC
Trusted Customer
Verificato da Feefo
Yeovil
9 years ago
Ciò che Trusted Customer ha detto su Equine Essentials Direct:
Ciò che Trusted Customer ha detto su Equine Essentials Direct:
I ordered the Breeches which were apparently in stock and would take 3-5 working days to arrive. The website was easy to negotiate and the process quick and stress free, Only when I was reviewing my...
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Laura
Equine Essentials Direct
9 years ago
Hi
I am very sorry they were out of stock we have had a stock issue with these breeches and administrative issues with threm still being listed.
Looking at your feedback it's very unusual for us not to send a corresponding email so I just checked and an email was sent to you on 8th September at 12:41 apologising for the inconvenience and advising that a refund had been processed. It could be that it went into your junk email. I just wanted to let you know as wouldn't want you thinking that there had been no correspondence at all from us.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.