Hi,
Thank you for your feedback regarding the ease of process to obtain a quote.
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Rude and unhelpful agents
Unhelpful, rude And condescending
Rachelle
CHU Underwriting Agencies
1 year ago
Hi
I am very sorry to hear about your experience with CHU. I would like to look into this further. Can you please send your name, contact number and strata plan number/ address to marketing@chu.com.au and I will investigate further.
Kind regards,
Rachelle
Digital CX Manager
0
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CE
Crawford & Emma
Verificato da Feefo
Sydney
1 year ago
Ciò che Crawford & Emma ha detto su CHU Underwriting Agencies:
Very friendly and helpful customer service consultant
Very helpful, efficient and friendly.
Seonag went above and beyond.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Crawford and Emma,
Thank you for your feedback regarding the great service you received.
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Efficient & Helpful Staff who Know What They are Doing
Excellent, the staff who helped thoroughly knew the insurance product/s required. A refreshing experience and changed provider to CHU. Better service, price & knowledgeable staff, unlike competitors.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the great service you received!
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Good Company to deal with.
Good policy we had some delays initially but now sorted.
we were looking for insurance for the community title properties and it is the policy we needed.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback!
Kind regards,
Rachelle
Digital CX Manager
0
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JE
Jenny
Verificato da Feefo
1 year ago
0
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Cliente fidato
Verificato da Feefo
1 year ago
The Logie award winners of customer service
Seanog has been phenomenal! Answering all questions and treating customers with respect and relatability. To be treated as a person not a number makes the world of difference. Thank you so much!!
0
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PA
Pankaj
Verificato da Feefo
Adelaide
1 year ago
Ciò che Pankaj ha detto su CHU Underwriting Agencies:
Good choice for Strata / Community tile insurance
Fair dinkum; the salesperson was not pushy and able to assist with all questions.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Pankaj,
Thank you for your feedback regarding the great service you received.
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
CHU for Residential Strata Insurance
The CHU team were easily contactable during business hours and followed up on requests by the purchaser of the policy to ensure that the policy suited the purpose. The turn around time was less than...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the fantastic customer service from Melissa and the prompt turn around time.
Kind regards,
Rachelle
Digital CX Manager
0
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LA
LAWRENCE
Verificato da Feefo
1 year ago
Ciò che LAWRENCE ha detto su CHU Underwriting Agencies:
Good service
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Lawrence,
Thank you for your feedback regarding our service. We are pleased to hear this.
Kind regards,
Rachelle
Digital CX Manager
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.