The CHU team were easily contactable during business hours and followed up on requests by the purchaser of the policy to ensure that the policy suited the purpose. The turn around time was less than...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the fantastic customer service from Melissa and the prompt turn around time.
Kind regards,
Rachelle
Digital CX Manager
0
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LA
LAWRENCE
Verificato da Feefo
1 year ago
Ciò che LAWRENCE ha detto su CHU Underwriting Agencies:
Good service
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Lawrence,
Thank you for your feedback regarding our service. We are pleased to hear this.
Kind regards,
Rachelle
Digital CX Manager
0
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ED
Edge
Verificato da Feefo
Perth
1 year ago
Ciò che Edge ha detto su CHU Underwriting Agencies:
Easy Sign Up/Purchase
Spoke to Seonag to purchase Content Insurance. She was very knowledgeable about the product and was very personable over the phone in guiding us thru the process. Purchasing insurance is normally a...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi Edgi,
Thank you for your feedback regarding the fantastic customer service from Seonag.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Prompt
Very prompt service with easy explanation
Fully explained and sent immediately for approval.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Michael,
Thank you for your feedback regarding prompt service and easy explanation.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Efficient, easy, stress free and competitive
Getting a quote was fast and easy and all paperwork and information was provided with the quote. My questions were answered clearly and respectfully when I called, and the price was lower than other...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding price, helpful service and fast response. We appreciate your neighbour recommending CHU.
Kind regards,
Rachelle
Digital CX Manager
4
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Cliente fidato
Verificato da Feefo
1 year ago
It took several weeks to get a call back and when I called i was on hold for a long time and then told no one was available to take my call. This was frustrating and wasted my time while I was at...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
We apologise that the reply took some time but we are glad that the service was fantastic and responsive once received.
Kind regards,
Rachelle
Digital CX Manager
4
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MI
Michael
Verificato da Feefo
Melbourne
1 year ago
Ciò che Michael ha detto su CHU Underwriting Agencies:
Helpful and Quick
Very helpful and responded quickly
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Michael,
Thank you for your feedback regarding helpful service and fast response.
Kind regards,
Rachelle
Digital CX Manager
4
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
The service was excellent.
Rachelle
CHU Underwriting Agencies
1 year ago
Hello,
Thank you for your feedback regarding the excellent service you received.
Kind regards,
Rachelle
Digital CX Manager
4
Condividi
JO
Jo
Verificato da Feefo
Noosa Heads
1 year ago
Ciò che Jo ha detto su CHU Underwriting Agencies:
CHU are very professional, great communication easy of Choice
GREAT
Quick responds regarding time frame, good communication Quote easy process
Rachelle
CHU Underwriting Agencies
1 year ago
Hello,
Thank you for your feedback regarding the ease of quote and service provided.
Kind regards,
Rachelle
Digital CX Manager
4
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Absolutely amazing service!
Excellent service!
Rachelle
CHU Underwriting Agencies
1 year ago
Hello,
Thank you for your feedback regarding the fantastic service provided.
Kind regards,
Rachelle
Digital CX Manager
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.