Melissa Micallef was excellent. I had a question regarding an awning ,she need to check then emailed me a detailed answer. Then with the quote, she was very helpful.
Happy to nominate her as...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the excellent customer service you received from Melissa - I will ensure this gets passed on to the team. Have a great day :)
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Good to deal with.
CHU was the only company that had a product to fulfil our needs. They were good to deal with and the whole process was no fuss.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the excellent customer service you received
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
GR
Greg
Verificato da Feefo
1 year ago
Ciò che Greg ha detto su CHU Underwriting Agencies:
Quick
Efficiently done
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Greg,
Thank you for your feedback about how efficient it was to receive a quote!
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Outstanding CHU Strata insurance
Polite , courteous and efficient customer service. Strata Insurance policy was clearly and concisely explained. Thank you
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the excellent customer service you received - we are thrilled and will pass it on to the team.
Kind regards,
Rachelle
Digital CX Manager
0
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Cliente fidato
Verificato da Feefo
1 year ago
Professional and helpful. Queries were answered reassuringly and information received promptly by email
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the great service you received.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
PE
Peter
Verificato da Feefo
Tea Tree Gully
1 year ago
Ciò che Peter ha detto su CHU Underwriting Agencies:
The online quote initially presented some confusion, but a brief phone call swiftly resolved the matter. We are very pleased with the service and information provided. Furthermore, the process of...
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Rachelle
CHU Underwriting Agencies
1 year ago
Hi Peter,
Thank you for your feedback regarding the great service you received.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
AN
Angela
Verificato da Feefo
Perth WA
1 year ago
Ciò che Angela ha detto su CHU Underwriting Agencies:
Great customer service
Execellent phone service with person on the phone.
Rachelle
CHU Underwriting Agencies
1 year ago
Hi Angela,
Thank you for your feedback regarding the great service you received.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
On the ball
Quick and easy to obtain quote
Rachelle
CHU Underwriting Agencies
1 year ago
Hi,
Thank you for your feedback regarding the ease of process to obtain a quote.
Kind regards,
Rachelle
Digital CX Manager
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Rude and unhelpful agents
Unhelpful, rude And condescending
Rachelle
CHU Underwriting Agencies
1 year ago
Hi
I am very sorry to hear about your experience with CHU. I would like to look into this further. Can you please send your name, contact number and strata plan number/ address to marketing@chu.com.au and I will investigate further.
Kind regards,
Rachelle
Digital CX Manager
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.