Certainly Wood Recensioni

Thank you for the 5 star review! It makes our day when we hear that our customers have found the right products for them! We are thrilled you love our kiln dried logs in small bags and our box of 500 Flamers natural firelighters and that you are now all set for the winter months! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you for the wonderful review! We are thrilled you love our Flamers natural firelighters and that the delivery driver was helpful. We appreciate your feedback on the Birch and Oak crate. The logs in our Birch and Oak crate are the same 25cm length logs as you have previously received in our bulk bags, the only difference is that you have now been able to choose the Birch and Oak species specifically. We look forward to assisting you in the future! Best wishes, Hayleigh

Thank you for your feedback and for rating our kiln dried logs so highly. I have contacted the courier and although the notes on the order requested a 7.5 tonne vehicle, they are not always readily available. Your order was manifested as a small vehicle and a 12 tonne lorry (still a standard small vehicle but the next lorry size up) was used instead in this instance. As Palletline are contracted to do a kerbside delivery, it is likely that the lane would have been blocked for a short time even if they arrived in a 7.5 tonne vehicle. Going forward we will change the notes to ensure they arrive in a 7.5 tonne lorry, then if this is not the case, we can be of more assistance on the day. Thank you for taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you for your wonderful feedback and 5 star rating! We are thrilled you love our kiln dried Ash and Oak logs in crates and are looking forward to using them. I will be sure to share your feedback with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We are delighted to hear you have found the right kiln dried product for you in our Kiln dried logs in small bags! Thank you for choosing us and for letting us know how we did. We look forward to assisting you again in the future. Best wishes, Hayleigh