Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Blacks Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/blacks | Feefo

Visualizzazione di tutte le 35,560 recensioni

Angela Graham

5 years ago

Data di acquisto: 20/04/2020

Ciò che Angela Graham ha detto su Blacks:

Simple and easy transaction. First time I've shopped on line with Blacks. It was a birthday gift for my partner who I am still unable to see due to lockdown. He had been eyeing up a new cycle...

Recensioni del prodotto

Jacob Wells

5 years ago

Data di acquisto: 12/04/2020

Ciò che Jacob Wells ha detto su Blacks:

Did not recieve my parcel and still have not recieved it 09/05/20

Actually deliver my parcel to my address... Multiple attempts you made to deliver it and you failed each one, tried to divert the parcel to a neighbour hoping that would help, however you even...

Recensioni del prodotto

Sharon Morley

5 years ago

Data di acquisto: 21/04/2020

Ciò che Sharon Morley ha detto su Blacks:

good service

Paul Easton

5 years ago

Data di acquisto: 22/04/2020

Ciò che Paul Easton ha detto su Blacks:

Shocking service

Shocking ordered on line the order got lost with with courier as I chased to see were it was I asked to send replacement order to me had nothing and no refund emailed 3 times still waiting to here...

Mollie

Blacks

4 years ago

Hello Paul, Thank you for your review. I am sorry to hear that you are unhappy with your recent shopping experience with us! Looking into your account I can see that this has now been resolved for you by our customer care team, however I would like to thank you for your feedback as ultimately it helps us to improve. We really hope to see you again soon as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Karen Lang

5 years ago

Data di acquisto: 16/04/2020

Ciò che Karen Lang ha detto su Blacks:

times received in after short delay due to deliveries being busy all in good condition -had to return one item of foot wear did not fit to tight

Winston Thorogood

5 years ago

Data di acquisto: 21/04/2020

Ciò che Winston Thorogood ha detto su Blacks:

good service

Cliente fidato

5 years ago

Data di acquisto: 11/04/2020

Good priced sale items.....pity about the order process failing a few times

I’m only giving a 3* because of the ordering system. I tried a few times placing all the items I wanted in my “Basket” going through the payment system only for it not to work and losing my basket....

Jack

Blacks

5 years ago

Hello,Thank you for taking your time to review us at Blacks.I am sorry to hear about the issues at checkout.Please be assured that your feedback is appreciated as it ultimately helps us to improve our service.We would love to see you as a returning customer and hope that you do shop with us again in the future.Kind Regards,Jack,Blacks Online Review Team.

Cliente fidato

5 years ago

I thought it best to give honest feedback as I’m sure I couldn’t have been the only one to experience the initial problems. I will keep looking at Blacks for outdoor items. Thank you

Recensioni del prodotto

Angela Satchwell

5 years ago

Data di acquisto: 22/04/2020

Ciò che Angela Satchwell ha detto su Blacks:

Ordering was easy

Mollie

Blacks

4 years ago

Hello Angela, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Blacks Online Review Team

Recensioni del prodotto

Paul Gateley

5 years ago

Data di acquisto: 12/04/2020

Ciò che Paul Gateley ha detto su Blacks:

Rubbish delivery.

I still have not received my order.£67 worth.I am fuming.Will involve PayPal disputes if not here in a few days

Jack

Blacks

5 years ago

Hello Paul, Thank you for the review. I am sorry to hear the delay with your order. I have emailed you personally, it would be appreciated if you could take your time to look at this. I look forward to your email. Kind Regards, Jack, Blacks Online Review Team.

Paul Gateley

5 years ago

Received refund after threatening to open dispute with PayPal.Poor communication from customer services.Wont ever use blacks again as I have no confidence in receiving goods.

Recensioni del prodotto

Cliente fidato

5 years ago

Data di acquisto: 21/04/2020

Unsatisfactory

This was my first time to purchase from Black's and the socks only arrived after a considerable wait.

Mollie

Blacks

4 years ago

Hello, Thank you for your review. I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing. I would like to thank you for your feedback regarding this as it really does help us to improve. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Recensioni del prodotto

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Blacks

Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything. Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus

0844 257 2078

Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Blacks Recensioni

Eurohike Eh Teepee TauAltre recensioni di questo prodotto (10)Visualizza il sito web del prodottoParcel hasn't shown up after multiple delivery attempts! Still hasn't arrived 09/05/20! Would appreciate a refund now so I can order somewhere else

Brasher Brs W Walking Legging BlkAltre recensioni di questo prodotto (10)Visualizza il sito web del prodottoQuality of material wasn’t quite what I expected. I ordered size 10 but I would say they come up on the small size.

Brasher Brs W Rydal Fz LblAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoHaven’t worn it yet but tried on and looks great.

Hi-Gear Hg K Bear Pom Hat PinkAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoBought this for my little granddaughter ready for next autumn onwards so not tried yet but looks nice and I’m sure she will love it. Only gave a 4*as I think it’s quite small.

Peter Storm Ps K Pol Chute Animal NvyAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoBought this for my little granddaughter ready for next autumn onwards so not trued yet but looks nice and I’m sure she will love it.

Adidas Adi K Ax2r BlkAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoQuality and look of the product very nice. Sale Price made them an extremely reasonable purchase and my grandson loves them. They’re a little big but at 9 years old he is growing fast!

Peter Storm Ps Ramble Ii S StnAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoNot such a good product.. way too big Returned product over two weeks ago still not been refunded

Craghoppers Crg W Kiwi Pro Tr GryAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoGood product would recommend

Montane Mon Coda Cap BlkAltre recensioni di questo prodotto (2)Visualizza il sito web del prodotto

Salomon Socks Sal M 2pk Merino Hv GryAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoThese socks are not too bad but compared to the Bridgedale socks they are wonderful.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?