Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Blacks Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Ciò che Roy Nallathamby ha detto su Blacks:

Cheap and efficient

Data di acquisto: 21/06/2019

3

Cliente fidato

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Recensioni del prodotto

Data di acquisto: 17/10/2019

3

Cliente fidato

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

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Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Data di acquisto: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Ciò che Simon Fletcher ha detto su Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Recensioni del prodotto

Data di acquisto: 21/04/2020

3

DM

Dean May

5 years ago

Ciò che Dean May ha detto su Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Recensioni del prodotto

Data di acquisto: 22/04/2020

9

AL

Alison

5 years ago

Ciò che Alison ha detto su Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Recensioni del prodotto

Data di acquisto: 24/03/2020

0

Cliente fidato

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Data di acquisto: 22/04/2020

0

BT

Brett Thompson

5 years ago

Ciò che Brett Thompson ha detto su Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Recensioni del prodotto

Data di acquisto: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Ciò che Malcolm Jones ha detto su Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Data di acquisto: 13/04/2020

3

GA

George Adams

5 years ago

Ciò che George Adams ha detto su Blacks:

Satisfied

Great and very well informed throughout

Recensioni del prodotto

Data di acquisto: 16/04/2020

0

Blacks Recensioni

Hi-Gear Hg Turin Recliner GryAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGreat chair, good quality

Hi-Gear Tripod BbqAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottohas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvAltre recensioni di questo prodotto (10)Visualizza il sito web del prodottohas not arrived would love to review

Garmin Gar Fenix 5 SapphireAltre recensioni di questo prodotto (40)Visualizza il sito web del prodottoCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

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