Inspiring and empowering customers to read, learn, create and play
Layanan
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
peringkat selama setahun terakhir
Menampilkan seluruh 269,282 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 months ago
Children's books 📚 and crayons 🖍
Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏
0
Bagikan
SM
Sarah Murrant
Diverifikasi oleh Feefo
GBR
10 months ago
Apa yang dikatakan Sarah Murrant tentang The Works:
Shocking
Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed with items missing.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
2
Bagikan
CS
carmel scott
Diverifikasi oleh Feefo
10 months ago
Apa yang dikatakan carmel scott tentang The Works:
very good service
0
Bagikan
AM
Amanda
Diverifikasi oleh Feefo
10 months ago
Apa yang dikatakan Amanda tentang The Works:
Takes far too long to dispatch anything !!
Donna Smith
The Works
9 months ago
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Bagikan
CN
Carol Nixon
Diverifikasi oleh Feefo
GBR
10 months ago
Apa yang dikatakan Carol Nixon tentang The Works:
Great purchase of calendar and diary
Excellent
Items very good value for money
0
Bagikan
DR
Dana Rogo
Diverifikasi oleh Feefo
10 months ago
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 months ago
Arrived in the designated time and was well packaged
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 months ago
0
Bagikan
PB
Patricia Brooman
Diverifikasi oleh Feefo
GBR
10 months ago
Apa yang dikatakan Patricia Brooman tentang The Works:
dont bother
very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 months ago
Problems with delivery sorted by company.
This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.