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The Works Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 269,282 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Online Ordering Issue

I ordered a bundle online well advance of when I needed this. When I was notified that this had arrived in store I went to pick this up. Unfortunately they had sent the wrong amount, I had ordered 30...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Rita Woolston

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Rita Woolston tentang The Works:

Whole order refunded. None delivered

Products not in stock and yet said they were available online. Evri damaged what was available so got a refund on all the items I ordered. I will think twice about ordering from them in future and...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are sorry to hear that we were not been able to completely fulfil your order. Unfortunately the items were unavailable to pick as the order processed through the warehouse due to a technical error. We are sorry that the remainder of your order was damaged at Evri, this has been passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Megan Findlay

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Megan Findlay tentang The Works:

Excellent service

Excellent and everyone is so friendly and will do anything to help you

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Love it

Always find something good value & exallent products. My Cheltenham store has the most helpful & friendly staff.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Margaret Bailey

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Margaret Bailey tentang The Works:

Very good

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Not received

Not received item

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Pleasant shopping experience

Friendly helpful staff well laid out store plenty of bargains quality items makes pleasant shopping experience

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

No problem at all ,very good service.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Had one order lost, another cancelled and still not received the third attempt.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was cancelled and lost. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

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