Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

julie langton

Diverifikasi oleh Feefo

8 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Reccomend instore shopping only

I fully understand that the works is busy at this time of the year I ordered the book advent calender on the 6th November and it took till the 16 for an email to be sent out to say they could not...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Scammed/genuine ?

Didn’t get my order. It went adrift before transit. Once I telephoned had to phone 3 places before I got the right “The Works” . Upon speaking I then got my answers & was happy to realise I wasn’t...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Good and not so good

Ordered 2 different items, 10 of each for the Art Class with Click and Collect. 11 days later a message tells me they haven't got 10 of one item and refunded the money promptly. A week later I get a...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Quick customer service but slow delivery

The order was very slow to be delivered and then came unsuitably packaged so a number of items were damaged. There were also items missing from the order. Customer service was very quick to respond...

Baca lebih lanjut

Sue Gollop

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Sue Gollop tentang The Works:

Delivery late and item out of stock

One item was out of stock, but did get a refund. Had to contact the works as delivery was way past what they said, the items eventually arrived. Won’t be using them again,

June Stokes

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan June Stokes tentang The Works:

Better delivery times

You need to get different books your selection is always the same. It also takes to long for delivery, I ordered books to go on holiday and they didn’t arrive on time.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Orders never arrived

I placed an order and it never arrived. I then re-ordered and that order never arrived either. Two stars instead of one, as I was refunded, but it was very disappointing. The works customer service...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Miss

Poor communication, my parcel never arrived. I had to ring, apparently was lost in transit and the only option I had was a refund.

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