Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Missing items and damaged box

Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Diane

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Diane tentang The Works:

Good selection

Good variety of books, which are reasonably priced, also quick delivery.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Disappointing!

Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...

Baca lebih lanjut

Lorraine Elvin

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Lorraine Elvin tentang The Works:

Books and crafts

Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Great icompany, but disappointing news re online service!

The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Works Delivery

It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.

Alexandra Teixeira

Diverifikasi oleh Feefo

4 months ago

Judith Higby

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Judith Higby tentang The Works:

Great job “ thanks “

Great service , as always !! I buy most of my Brownie’s craft and more needs from , The Works. Have done for years !! The service is excellent.

Perrynobs

Diverifikasi oleh Feefo

4 months ago

Apa yang dikatakan Perrynobs tentang The Works:

I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.

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