Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

/5

5

4

3

2

1

556

100

75

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Very good but delivery takes to long

0

LF

Lorna Ferns

Diverifikasi oleh Feefo

8 months ago

0

GS

Gemma Symons

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Gemma Symons tentang The Works:

Long delivery wait time

Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.

0

NA

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan NA tentang The Works:

abysmal customer service

poor communication, poor customer service, poor delivery, slow. 3 weeks.

0

KT

Kathryn Thompson

Diverifikasi oleh Feefo

8 months ago

Apa yang dikatakan Kathryn Thompson tentang The Works:

Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered

0

EO

Elise Oflynn

Diverifikasi oleh Feefo

8 months ago

0

SC

Samantha Cobb

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Samantha Cobb tentang The Works:

Online Order Review

I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...

Baca lebih lanjut

0

HK

Helen K

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Helen K tentang The Works:

Awful

I ordered some books on 17th November and today is the 19th December and I haven’t received them.

0

SS

Susan Smithson

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Susan Smithson tentang The Works:

Hopeless

Took them 2 weeks to tell me the item was out of stock!

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Good company poor delivery companye

Took three weeks for delivery

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

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