Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Brilliant service and fanatic books

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Unfortunately the website is frequently incorrect as to what items are in stock and in…

Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.

The Works

12 years ago

Good Afternoon Thank you for your feedback. Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out. We do apologise for any inconvenience or disappointment this may cause. Regards The Works Customer Service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Product and price was good however, could of got here sooner. Thank you

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

terrible delivery service good products but not efficient with delivery or communication...

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Perfect

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

It took two weeks for my order to get to me despite paying for a…

It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that your order took longer to arrive than expected. Occasionally delays do occur with our couriers and we apologise for this. Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you. The Works Customer Service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Excellent service .Fast delivery

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

excellent transaction good service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Quick delivery

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

All went very smoothly, as a childminder I ordered a large amount of books for…

All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.

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