Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Books come as ordered, great conditions.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

0

KR

kelly rowland

Diverifikasi oleh Feefo

8 months ago

Apa yang dikatakan kelly rowland tentang The Works:

Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

MD

Ms K.Doughty

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Ms K.Doughty tentang The Works:

Great ideas at great prices!

Great products at Great prices and lots of range, love this store!

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Santa

Satisfactory, but roller pens were very disappointing.

0

TB

Teri Barker

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Teri Barker tentang The Works:

Awful

Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...

Baca lebih lanjut

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a full refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

All good at the works

I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

0

JS

Jane Streatfeild

Diverifikasi oleh Feefo

8 months ago

Apa yang dikatakan Jane Streatfeild tentang The Works:

Very helpful store manager in Didcot

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Tortoise

It took so long for may parcel to arrive, I forgot I even ordered it.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

1