Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

CR

Cara Ratukalou

Diverifikasi oleh Feefo

7 months ago

Apa yang dikatakan Cara Ratukalou tentang The Works:

Ordered books on the 2nd December, Got an email on the 7th December to say they were at the depot. Chased order up as they were sat at the depot for over 7 days, didn't get a response and had an...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

1

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 months ago

Never Arrived!

Large order, expected delivery date 7th December still hadn't arrived by 23rd December and had to be cancelled by myself. No action taken by the works, no updates on my order- just me chasing and no...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 months ago

Would recommend

Good selection of items easy to order and speedy delivery

0

JR

Jan St romaine

Diverifikasi oleh Feefo

7 months ago

Apa yang dikatakan Jan St romaine tentang The Works:

Quick and easy ordering

0

KM

KIERAN M

Diverifikasi oleh Feefo

GBR

7 months ago

Apa yang dikatakan KIERAN M tentang The Works:

Slow dispatch & delivery every time

Good products and price but the delivery is far too slow. Especially in today's age of next day delivery. Really let's the company down. Every order has been the same. So its not s one off.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 months ago

Good books

Really good selection of books at competitive prices and quick delivery. Thanks to all the staff there.

0

MM

Michael M

Diverifikasi oleh Feefo

GBR

7 months ago

Apa yang dikatakan Michael M tentang The Works:

The Works - wonderful, EVRI - terrible

Unfortunately, whilst I have great affection for The Works, I cannot applaud their choice of delivery service EVRI. I ordered goods as stocking fillers at the beginning of December and whilst I have...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was damaged at the couriers. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

TN

Teresa Nugent

Diverifikasi oleh Feefo

7 months ago

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 months ago

0

CP

Chris Parker

Diverifikasi oleh Feefo

7 months ago

0