Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Louise Willsher

Diverifikasi oleh Feefo

6 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Excellent Service, Just the Packaging Department let the delivery down.

The Works service is very good. Unfortunately their packaging department let them down. When the courier delivered my parcel, it had burst open on two sides. The courier propped it up, so that he...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

The service from the works was great. The product I bought was excellent. My only issue was with Evri who delivered the product over 2 weeks later than expected delivery date. This means I would...

Baca lebih lanjut

Roger O'Brien-Hill

Diverifikasi oleh Feefo

6 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Prompt delivery and service

Gillian Turner

Diverifikasi oleh Feefo

GBR

6 months ago

Apa yang dikatakan Gillian Turner tentang The Works:

Non delivery

I didn’t receive the diaries. The message said could not deliver

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. The couriers have advised that this order was badly damaged in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards. The Works.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Great service

Did the job and delivered very quickly great service used a few times now

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Good Service

This was easy to set up an order for the book I wanted & it arrived quickly with no problems.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Amazing! Excellent!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Selling products they don’t have

Selling books they don’t even have - book was never dispatched to the courier. Refunded immediately when I queried where it was so obviously never had any intention of supplying the book. Had I not...

Baca lebih lanjut

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We can confirm that your order was despatched. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo