Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Slumbersac US Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/slumbersafe | Feefo

Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 19/03/2021

great product

the product arrive on time and inside of a very food package

Ulasan produk

0

RC

Rudiany Reis da Silva-Cruz

4 years ago

Tanggal pembelian: 17/02/2021

Apa yang dikatakan Rudiany Reis da Silva-Cruz tentang Slumbersac US:

Quick and honest responses!

I had some questions concerning product availability and they were very quick and honest in their response!

Customer Services

Slumbersac US

4 years ago

Thank you so much for your kind feedback. We are glad to know you are pleased with your purchase.

Ulasan produk

0

Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 19/02/2021

Good Quality

Very good service... excellent product quality.

Customer Services

Slumbersac US

4 years ago

Thank you so much for your kind feedback. We are glad to know you are pleased with your purchase.

Ulasan produk

0

Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 13/02/2021

My package got dropped off today and it was ripped open and the sleep sack has holes in it from all of the packaging being ripped

Customer Services

Slumbersac US

4 years ago

We are sorry to learn that your package became damaged while in transit to you. Your order has been fully refunded.

Pelanggan Tepercaya

4 years ago

I appreciate your quick reply and refunding my order. The sleep sack looked like it would have been great quality.

Ulasan produk

0

PE

Pearl

San Diego Ca

4 years ago

Tanggal pembelian: 11/02/2021

Apa yang dikatakan Pearl tentang Slumbersac US:

Slumber sac nightmare

First I’ll start by saying that I still have NOT received the sac I ordered. I get a text from UPS every 3-4 days showing there’s a delay and never a real delivery date. I ordered it for my little...

Read all

Ulasan produk

0

Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 25/01/2021

Good product lack luster service

Customer service could be better at following up and being proactive about making an issue right

Customer Services

Slumbersac US

4 years ago

Thank you for taking the time to leave feedback. We take your comments constructively and will endeavour to make improvements in this area.

Ulasan produk

0

SM

Sebastian Molano

4 years ago

Tanggal pembelian: 30/01/2021

Apa yang dikatakan Sebastian Molano tentang Slumbersac US:

It takes a long time to receive

It has take for ever to receive. As you can imagine, these are indispensable items for sleeping.

Customer Services

Slumbersac US

4 years ago

Our website states that orders are shipped from our warehouse in Germany and take between 8-12 business days to reach you. We trust that your order will reach you within this timeframe.

0

JJ

Joshua Jansen

4 years ago

Tanggal pembelian: 05/01/2021

Apa yang dikatakan Joshua Jansen tentang Slumbersac US:

Not worth the wait

The day these should have arrived by I got an email saying they were shipping them back to Germany and when they got back to their wharehouse they would ship them back out. I live in Wisconsin, it is...

Read all

Customer Services

Slumbersac US

4 years ago

Hi Unfortunately we had an issue with some UPS parcels en-route from Germany getting stuck in Holland then being returned to us. We understand your order has now reached you. The issue with UPS has been resolved and we apologise for any inconvenience caused.

0

DL

Danielle larson

4 years ago

Tanggal pembelian: 22/01/2021

Apa yang dikatakan Danielle larson tentang Slumbersac US:

They will take FOREVER to get to you

They were supposed to be here already but the tracking tells me "check back tomorrow for an update on delivery" after it had said it would be here today. Now normally I would give them some grace but...

Read all

Customer Services

Slumbersac US

4 years ago

Hi Unfortunately we had an issue with some UPS parcels en-route from Germany getting stuck in Holland then being returned to us. We understand your order has now reached you. The issue with UPS has been resolved and we apologise for any inconvenience caused.

0

LS

Laura Schauer

4 years ago

Tanggal pembelian: 17/01/2021

Apa yang dikatakan Laura Schauer tentang Slumbersac US:

Slow Delivery

Shipping issues. Had to request shipping information. It’s been over two weeks and my product has not arrived.

Customer Services

Slumbersac US

4 years ago

Hi We are extremely sorry that your parcel has not yet reached you. As stated in our email to you, we have experienced an issue with parcels sent by UPS to the US which is currently being resolved. Your parcel is verified as on its way to you and is expected by 8 February. We appreciate this is a longer than expected time frame but the hold up is an issue within UPS which we are confident they will resolve and normal service will resume.

Ulasan produk

Customer Services

Slumbersac US

4 years ago

Hi We are extremely sorry that your parcel has not yet reached you. As stated in our email to you, we have experienced an issue with parcels sent by UPS to the US which is currently being resolved. Your parcel is verified as on its way to you and is expected by 8 February. We appreciate this is a longer than expected time frame but the hold up is an issue within UPS which we are confident they will resolve and normal service will resume.

0

Slumbersac US Ulasan

1.0 Tog Sleeping Bag with Feet in different coloursUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukWell Made and good quality

2.5 Tog Standard Baby Sleeping Bag in different coloursUlasan lainnya tentang produk ini (1)Lihat Situs Web Produki spent 70 dollars on the sleep sack and it was delivered to my door with holes in it and its not able to be used because the packaging was completely ripped open

SlumberOrganix 100% Organic Cotton Winter Sleeping Bag with feet and Detachable Sleeves 3.0 TogUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukHorrible experience; STILL waiting or it to be delivered and winter is basically over!

Winter Sleeping Bag with Feet, Non-Slip Soles and Detachable Sleeves, 3.5 Tog in different designsUlasan lainnya tentang produk ini (5)Lihat Situs Web ProdukThe best sleep sack you can buy

Winter Sleeping Bag with Feet, Non-Slip Soles and Detachable Sleeves, 3.5 Tog in different designsUlasan lainnya tentang produk ini (5)Lihat Situs Web ProdukLove slumbersac, this is the only sleep sack brand that I'll buy.

All-Year Sleeping Bag with Feet and Detachable Sleeves 2.5 Tog in different designsUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukSo far poor customer service.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?