Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Sephora Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 180,192 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Keraste products

Very good and reliable

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 days ago

Reliable

Great selection of products, quick delivery and good reward scheme

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 days ago

Great range of products

Great place to shop beauty favourites!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 days ago

Easy way to shop Sephora

Very quickly delivered. My products were securely packaged. No damage to either box or products. The actual page was so easy to select what I wanted from and the checkout was equally good. No issues...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 days ago

Tracking and delivery excellent

Well packaged goods. Excellent communication; told when it’s packaged and then sent. All parts of package tracking notified to me the customer.

Adhip Sherchan

Diverifikasi oleh Feefo

GBR

2 days ago

Apa yang dikatakan Adhip Sherchan tentang Sephora:

Horrendous online service

Made my order and it did not come through as it was delayed by Evri. Evri advised me to ask for a refund from Sephora because it had been so long. Tried to use their online system to lodge this...

Baca lebih lanjut

Barbara

Sephora

2 days ago

Hello, Thank you for your feedback. We've been in touch with an update on your order to make sure everything is resolved to your satisfaction. We're so sorry for the inconvenience! Best, The Sephora Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 days ago

june beveridge

Diverifikasi oleh Feefo

GBR

3 days ago

Apa yang dikatakan june beveridge tentang Sephora:

Dreadful customer service

I paid for a gift voucher for my daughter in November to be delivered to her in December for Christmas. Sephora didn’t deliver it and after numerous attempts at contacting them I went to read reviews...

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Barbara

Sephora

2 days ago

Hey there! We're really sorry to hear about the trouble you had with your daughter's gift voucher back in November, and we totally understand your frustration. Since your gift card was scheduled to be sent by email, please ask the recipient to check their spam, junk, and promotions folders in case the email was filtered there. Additionally, the purchaser can access and download the digital gift card PDF from their account under 'My Gift Cards'. We've attached a copy via email to you, but we're more than happy to resend it if needed. If so, please don't hesitate to email our team at care@sephora.co.uk. We'll be more than happy to guide you to where it can be found! Best, The Sephora Team

Helen Ford

Diverifikasi oleh Feefo

GBR

3 days ago

Apa yang dikatakan Helen Ford tentang Sephora:

Great company

Excellent service.great prices and outstanding delivery 🚚

Alison Wagstaff

Diverifikasi oleh Feefo

GBR

3 days ago

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo