Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Sephora Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 180,192 ulasan

Sue Collingham

Diverifikasi oleh Feefo

GBR

14 hours ago

Apa yang dikatakan Sue Collingham tentang Sephora:

Prompt Delivery

I ordered a gift voucher for a relative's Birthday gift and it arrived very promptly, quicker than I expected. I always find Sephora a reliable company to order online from.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

14 hours ago

Impressive communication skills when shopping

I really like the service and approve of the quality of service and delivery even in the actual store everyone is so kind and so engaged in what we need help with.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

19 hours ago

Always regret going in store

I am basing this on in-store experience. I truly hate visiting in-store which is why I shop online sparingly now. I much prefer to go to Boots or Space NK now.

Maya Cousins

Diverifikasi oleh Feefo

GBR

19 hours ago

Apa yang dikatakan Maya Cousins tentang Sephora:

Good product range

Great products and range. Good discount offers available. Good customer service.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

20 hours ago

Deffo recommend Sephora!!!!!

It has a brilliant range of products and the service is amazing. I get my products on time and with no hassles. Absolutely love Sephora and will definitely recommend buying from them. Their range of...

Baca lebih lanjut

Na A

Diverifikasi oleh Feefo

21 hours ago

Apa yang dikatakan Na A tentang Sephora:

Disappointed communication from Sephora

It's absolutely terrible, there's no telephone number to call them. They don't reply to my emails. I placed an online order and that went missing, I placed another order and that has also gone...

Baca lebih lanjut

Rebecca

Sephora

21 hours ago

Hello, Thank you for reaching out and sharing your feedback. We sincerely apologize for the frustrating experience you've had with your recent orders and our customer service. This is certainly not the standard of service we aim to provide, and we understand your disappointment. We would like to resolve this for you as quickly as possible. Since we've already been in touch via email today, we will be following up directly through that channel to address your missing orders and the communication issues. Please keep an eye on your inbox for our detailed response. Thank you for your patience as we work to make this right. Kind regards Sephora UK Customer Care

Na A

21 hours ago

It's very disappointing to your mitt to trying to get hold of my items I ordered but after multiple emails giving a refund. I needed the items nowt just a refund. I was expecting some sort of apology, with my items being delivered too. Instead I just get my order cancelled, not very professional

Pelanggan Tepercaya

Diverifikasi oleh Feefo

22 hours ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Happy Shopper

No complaints - speedy delivery, plenty of payment options and the loyalty rewards are decent too. Extra bonus for being on TopCashback

Jovelyn Castor

Diverifikasi oleh Feefo

1 day ago

Moira Leslie

Diverifikasi oleh Feefo

1 day ago

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo