Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Pelanggan Tepercaya

3 years ago

Oh dear! Awful!

Shocking service. Press buttons this, that, the next thing, then this, then that, then the next thing again then repeat several times. Then you have to explain everything with difficulty to a chatbot...

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Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

SO EASY

It is so easy and quick. All the information is easy to understand and very quick to open a savings account.

Trusted Customer

Great Yarmouth

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

It is Nice to actually be able to talk to a customer advisor.

All queries answered by a polite helpful person

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Problems when an account matures

When an account matures, you must make it easier for the account to be closed and the money sent to the nominated account Maybe your website doesn't work as well as you think - maybe you don't act...

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Matt

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

Make it difficult to get better rate why don't you!!!!! Grrrr

Tried for over an hour to transfer between Paaragn ISA accounts - clunky website, kept saying no funds available to transfer to new account. Went out came, back in - exactly the same! Rubbish!!

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

Very easy and very quick to set up.

Easiest to set up ISA I’ve ever had. The website is clean and easy to follow, no complaints here.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Very helpful

Extremely helpful advice on how to transfer my existing ISA to a new one with Paragon

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Quick and easy

Ease of online savings transaction

Pelanggan Tepercaya

3 years ago

Don’t waste your time

Been 6 weeks, account still not working. Asked to make an opening transfer but this has been declined 3 times and returned to my bank. Asked to add proof of ownership via a postal code. They...

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Matt

Paragon

3 years ago

We're sorry to hear about the difficulties you've been having with your opening deposit and that you've not had a response to your query yet. If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Everything crystal clear for the ordinary customer excellent service

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?