Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Pelanggan Tepercaya

3 years ago

Still have problems following the instructions to renew an account which is about to mature. I needed to re lnvest half of the money into another fixed loyalty bond, and withdraw the other half to my...

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Matt

Paragon

3 years ago

Thank you for taking the time to provide us with your feedback. I've passed on your comments re: the screen instructions for maturities so they can be taken into account when we next review our processes.

Trusted Customer

Huddersfield

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Loyal customers not informed of new product

Very poor that you offer higher rates to new customers but do not notify customers of the new increased rates on newer issues of the account they hold. Nor do you put the rates up on older issues to...

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Matt

Paragon

3 years ago

We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers. Your feedback re: how we apply interest rate changes to our accounts has been passed on to our Savings team, so thank you for taking the time let us know your thoughts.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent customer skills

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent customer service

I transferred money from an existing account to another account but chose wrong account, I spoke to staff who were extremely helpful and patient and immediately sorted out account I wanted and...

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Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Switched from savings account to cash ISA

Very helpful and patient man.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Well so easy to understand what you need to do with paragon if you need cha

I have no problem with paragon great company

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

Prestwood, Buckinghamshire

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Not happy with the service at the present time

My email in the secure section does not appear to have been read.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Availability feel secureSecurity

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Straightforward transaction

Quick and very easy to transfer money from an existing account to another account, details of terms & conditions clearly marked and easy to access

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Quick and easy to reinvest my funds - happy to stay with you.

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?