Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Paragon Ulasan

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Frozen screen?

By making it so that when it asks me to select an account, it goes to to the next screen after I have selected an account. At the moment all it does is stay on the select an account screen.

Matt

Paragon

3 years ago

I'm sorry if you experienced any difficulties with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Pelanggan Tepercaya

3 years ago

Excellent guidance

What can be a daunting experience was made to be an easy process to set up the account.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

It is a minor point but it would help if when a date is requested during login the list started at the numbers that follow all the alphabet.

Pelanggan Tepercaya

3 years ago

Excellent Customer Service so easy to contact

Easy to contact, friendly helpful staff. I Highly recommend this Bank

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Very straightforward and user friendly with good interest rates.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

CONFUSING PROCESS

I tried to change my address, but your process is confusing and I couldn't make the change. This needs to be done before I invest more funds into Paragon.

Matt

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

Great service thanks

Made transactions easier and very patient !

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Good and easy

Always a good and easy accounts

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Good

Easy to manage all accounts

Pelanggan Tepercaya

3 years ago

Easy to negoitate around the site to find all I needed

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