Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Neptune Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

HS

Heidi Sizer

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Heidi Sizer tentang Neptune:

Great service!!

Prompt delivery on time kept up to speed with delivery date and times fabulous website will use again

Laura Munslow

Neptune

5 years ago

Thank you so much for a lovely review, Heidi! I am happy you liked the Charlton vase and I hope it becomes a favourite in your home. I hope you are keeping well and safe!

HS

Heidi Sizer

5 years ago

Thankyou Laura you too x

Ulasan produk

Tanggal pembelian: 01/03/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Excellent

All my dealinds with them were easy, clear and carried out with great care.

Ellie Millican

Neptune

5 years ago

What a lovely review, thank you so much! It is great to hear that you found the experience easy and clear, and that you love your sideboard. I hope it makes a great addition to your home.

Ulasan produk

Tanggal pembelian: 25/02/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Poor communication

Long delays with no communication. I lost a day of annual leave waiting for the delivery which didn't arrive.

Ellie Millican

Neptune

5 years ago

I'm so sorry that you haven't had the experience we would have hoped for you to have had with us. I would be more than happy to chat about your experience with you in more detail, I can give you a call or feel free to email me on ellie.millican@neptune.com. Speak to you soon!

Ulasan produk

Tanggal pembelian: 10/10/2020

0

SD

Sophie Douro

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Sophie Douro tentang Neptune:

Excellent quality and service

Prompt delivery. The tap is of excellent quality. I can’t wait to get it fitted!

Ellie Millican

Neptune

5 years ago

Thank you so much! I hope you love your items once they are installed Sophie!

Tanggal pembelian: 02/03/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Excellent service and products

First purchase from neptune was a little hesitant reading some of the reviews but cannot fault the service communication and products am thrilled

Ellie Millican

Neptune

5 years ago

Thank you so much for the lovely feedback, I'm pleased your first purchase went well and you love the new table, I hope it makes a great addition to your home.

Ulasan produk

Tanggal pembelian: 23/02/2021

0

PL

Paul Lawson

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Paul Lawson tentang Neptune:

Neptune moss

Staff were very helpful and my item was in stock and was able to pick up from store

Ellie Millican

Neptune

5 years ago

Hi Paul, thank you so much for your lovely review. I'm pleased you were able to use our Call and Collect Service for your order. Enjoy the decorating!

Ulasan produk

Tanggal pembelian: 02/03/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Dining chairs

I placed my order for 8 dinning chairs in October and they weren’t delivered until early March. I had to do all the chasing to understand why the delivery was late. Eventually, Archie in the...

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Laura Munslow

Neptune

5 years ago

Thank you so much for taking the time to leave a review and I am sorry there was a delay in getting the chairs to you. I am happy to read Archie was able to help, I will make sure to feed this back and also your feedback on our lack of updates on your order status, this should not have happened. I would be keen to find out any more feedback or comments you may have and could give you a call at a convenient time? My direct email is laura.munslow@neptune.com and I look forward to finding out more. I hope you have a lovely remainder of your week!

Ulasan produk

Tanggal pembelian: 22/10/2020

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Excellent quality, choice and style. Love everything on your website, can’t wait to return to your stores.

Laura Munslow

Neptune

5 years ago

Thank you so much for taking the time to leave us a review! I hope we have the opportunity to welcome you back into store (when times allow) or online soon!

Ulasan produk

Tanggal pembelian: 02/02/2021

0

CA

Claire Angier

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Claire Angier tentang Neptune:

Extremely disappointed!

Dreadful. Not impressed. I ordered my Christmas decorations on the 11th November, received a text on 4th March to say my order was on its way .... On the 5th March, the day it was to be delivered, I...

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Laura Munslow

Neptune

5 years ago

Hi Claire, my name is Laura and I am so sorry to read of your experience. I would like to take a look into this for you, as this should not have happened. I could give you a call or my direct email is laura.munslow@neptune.com, if preferable? I look forward to finding out more.

Ulasan produk

Tanggal pembelian: 11/11/2020

0

AB

Ann Bond

Diverifikasi oleh Neptune

Dormansland

5 years ago

Apa yang dikatakan Ann Bond tentang Neptune:

Prompt delivery curteous staff lovely product

Easy ordering, no long wait time. Good communication prompt delivery curteous staff

Laura Munslow

Neptune

5 years ago

Thank you for leaving us a five star review, Ana! I am very happy to read your order arrived promptly and I hope we are able to welcome you back soon!

Ulasan produk

Tanggal pembelian: 20/02/2021

0

Neptune Ulasan

Standard Parcel Service (by FedEx)Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukThe Charlton vase, So classy fantastic quality an absolute statement even when empty,I put eucalyptus stems in and wow statement

Chichester 4ft SideboardUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukIt is a beautiful piece of furniture, crafted with so much care, it is a work of art, in every detail.

Arthur Stool Large, Elliot Granite, Pale Oak LegsUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukGenerally good quality, couple of loose cottons

Harrogate 12 Seater Rectangular Dining TableUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukI more than happy with new tanle

Eggshell 2.5L Paint, MossUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukGreat product great price

Shoreditch Dining Chair - Chloe Moss - Darkened Oak Legs (set of two)Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukBeautiful chair, well made

Ashcroft Rectangular Box Tray 35x26cm - CharcoalUlasan lainnya tentang produk ini (7,122)Lihat Situs Web Produk

Clement Bells, Set of Three - BrassUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukToo late ..... These were ordered in November now March!

Stories volume 13Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukLovely product very elegant

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?