Easy to order. I'm kept informed of special offers and new products. They have own-brand products, which are excellent. Their blush cream to powder is a great find and reasonably priced.
It's...
Olvasson erről többet
0
Megosztás
DK
Dominika K
Feefo által hitelesített
GBR
2 days ago
Mit mondott Dominika K Sephora kereskedőről:
No reply no refund yet??
I sent an item for a refund and ive yet to hear back??? Did i get a refund??? No reply either ***
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 days ago
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 days ago
Great product
Easy ordering process, quick delivery and great product
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 days ago
Excellent customer service.
Excellent service.
Issues with quality of item efficiently dealt with. Thank you
0
Megosztás
AM
anca mititean
Feefo által hitelesített
GBR
3 days ago
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 days ago
Great
good variety of products, very quick delivery and lots of freebies!
0
Megosztás
CB
Cornelia-Madalina Boca
Feefo által hitelesített
GBR
3 days ago
Mit mondott Cornelia-Madalina Boca Sephora kereskedőről:
Dissapoonting experience
I had placed an order and received something different. This is not the first time happening....but this time i couldn't do anything to changr my item. Dissapointing experience!
Rebecca
Sephora
2 days ago
Hello,
Thank you for taking the time to leave a review, and we are truly sorry to hear about your recent experience. We sincerely apologize that you received an incorrect item with your order — we completely understand how disappointing this must have been, particularly as this is not the first time you have encountered this issue.
We want to reassure you that we take feedback like yours very seriously, as maintaining the highest standards of accuracy and customer satisfaction is extremely important to us.
We are pleased to confirm that a member of our team has since been in touch with you directly to assist in resolving this matter. We are committed to ensuring this is addressed promptly and to your satisfaction.
We truly value your loyalty as a customer and are sorry that your experience has fallen short of the standards you — and we — expect. We hope to have the opportunity to make this right and restore your confidence in us going forward.
Kind regards
Sephora UK Customer Care
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 days ago
Products never arrived and Sephora never followed up
Products never arrived, chat function kept freezing every time i tried to report issue. Still trying to let Sephora know and get a refund.
Rebecca
Sephora
2 days ago
Hello,
Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you encountered.
We are pleased to confirm that a member of our team has since been in touch with you directly to address your concerns and work toward a resolution. Your satisfaction is our top priority, and we want to ensure that this matter has been handled to your complete satisfaction.
If you have any further questions or require any additional assistance, please do not hesitate to reach out to us directly — we are always happy to help.
Once again, we apologize for the inconvenience caused and appreciate your patience throughout this process. We hope to have the opportunity to restore your confidence in us.
Kind regards
Sephora UK Customer Care
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.