Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ROL Cruise értékelések

Mind a(z) 25,686 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

16 days ago

A very friendly team with excellent service

Always very friendly

Megan Hammond

ROL Cruise

16 days ago

Thank you for your lovely review. We're delighted to hear that you found our team friendly and that you received excellent service throughout. Your kind feedback is greatly appreciated. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

17 days ago

Very helful person on phone (called Ollie). So far service has been good but having problems with downloading the attachments to an email that I have been sent.

Megan Hammond

ROL Cruise

16 days ago

Thank you for your review. We're delighted to hear that Ollie provided such helpful service and that your experience with us has been positive so far. We're sorry to hear you're experiencing difficulties downloading the attachments from your email. If you haven't already, please don't hesitate to get in touch with our team, who will be happy to assist and ensure you receive the information you need. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

18 days ago

Friendly and very helpful

Megan Hammond

ROL Cruise

18 days ago

Thank you for your kind feedback. We're delighted to hear that you found our team friendly and very helpful. We appreciate your support and look forward to assisting you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

19 days ago

excellent. What more do we need to say

Megan Hammond

ROL Cruise

19 days ago

Thank you for your fantastic feedback. We're delighted to hear you had an excellent experience with our team and appreciate your support. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

19 days ago

Friendly and efficient

Megan Hammond

ROL Cruise

19 days ago

Thank you for your feedback. We're delighted to hear that you found our team friendly and efficient. We appreciate your support and look forward to assisting you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Gray

Feefo által hitelesített

JEY

20 days ago

Mit mondott Carole Gray ROL Cruise kereskedőről:

Svalbad

Entity was dealt with h promptly and efficiently.

Megan Hammond

ROL Cruise

19 days ago

Thank you for your feedback. We're pleased to hear that your enquiry was dealt with promptly and efficiently by our team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jill Hinde

Feefo által hitelesített

GBR

21 days ago

Mit mondott Jill Hinde ROL Cruise kereskedőről:

Too long

Generally good, although written communications take too long to be answered.

Megbízható vevő

Feefo által hitelesített

22 days ago

Karen who fortunately, we were lucky who answered our telephone call was clearly spoken and overcome our first problem, as these days at our age our hearing is obviously not as it was in previous...

Olvasson erről többet

Megan Hammond

ROL Cruise

19 days ago

Thank you for your wonderful feedback. We're delighted to hear that Karen provided such friendly, professional, and attentive service. It's great to know she was able to answer all your questions clearly and confidently, helping you feel comfortable in booking your cruise with us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

22 days ago

Good service

Booked the cruise we wanted

Megan Hammond

ROL Cruise

22 days ago

Thank you for your review. We're delighted to hear that you received good service and were able to book the cruise you wanted. We appreciate you choosing ROL Cruise and hope you have a fantastic holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

22 days ago

Book with ROL best deal

Excellent, staff extremely helpful and knowledgeable. I got a quote from cruise company, then an exactly identical cruise from from ROL, which was cheaper, with the same cruise and cabin number.

Megan Hammond

ROL Cruise

22 days ago

Thank you for your wonderful feedback. We're delighted to hear that you found our team extremely helpful and knowledgeable. It's fantastic to know that we were able to offer the same cruise and cabin at a better value, helping you get even more from your holiday booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team