Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ROL Cruise vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 25,587 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

10 hours ago

Excellent service as usual

Always gives an excellent attention to the customer's needs in a very professional manner. Will go out of their way to make sure every detail is what the customer wants and needs to make the holiday...

Olvasson erről többet

Megan Hammond

ROL Cruise

8 hours ago

Thank you for your review. We are delighted to hear that our agent delivered such a professional service and provided an excellent experience. Your kind feedback is greatly appreciated, and we hope you have a wonderful time on your upcoming cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia Denton

Feefo által hitelesített

GBR

2 days ago

Mit mondott Patricia Denton ROL Cruise kereskedőről:

Wendy Wu tour to Philippines Nov 27

Logan went out of his way to try and achieve my wishes. Thank you Logan

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review. We're delighted to hear that Logan went out of his way to assist and worked hard to achieve exactly what you were looking for. We'll be sure to pass on your kind comments to him. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

3 days ago

1st time booking

Call back , information given re best side of the ship for my cruise when choosing cabin

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review. We're pleased to hear that our team was able to call you back promptly and provide helpful information when choosing your cabin. Selecting the right location on board can make all the difference, so we're glad we could assist with your decision. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Shirley Cox

Feefo által hitelesített

GBR

4 days ago

Mit mondott Shirley Cox ROL Cruise kereskedőről:

Holiday of s life time

Have booked with them for many years and have been excellent. The guys on the phone are very knowledgeable about there travel programme, will walk you through the process of what's what.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review and for booking with ROL Cruise over the years. We're pleased to hear that you've consistently received excellent service from our team and that you find our cruise specialists knowledgeable and helpful throughout the booking process. We truly appreciate your continued support. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

5 days ago

It was easy

Megan Hammond

ROL Cruise

2 days ago

Thank you for your 5-star review. We're pleased to hear that you found the booking process easy. Thank you for choosing ROL Cruise, and we appreciate you taking the time to share your feedback. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

6 days ago

Excellent customer service

Excellent service. Jake went above and beyond to help us with our booking. Explained the questions I asked in a friendly polite manner.

Megan Hammond

ROL Cruise

5 days ago

Thank you for your wonderful feedback. We are delighted to hear that Jake provided excellent service and went above and beyond to assist with your booking. It's great to know that he was able to answer all your questions in a friendly and professional manner. We will be sure to pass your kind comments on to Jake. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

John Elston

Feefo által hitelesített

GBR

6 days ago

Mit mondott John Elston ROL Cruise kereskedőről:

A great rewarding experience.

Very pleased with the service. The agent who dealt with us was really good, professional but friendly. We had a good idea of what we wanted and she (Leona) listened well, asked relevant questions and...

Olvasson erről többet

Megan Hammond

ROL Cruise

6 days ago

Thank you for your lovely review. We're pleased to hear that Leona provided helpful and professional service, making the booking process straightforward and enjoyable. It's wonderful to know you're feeling confident and looking forward to your holiday. Thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

8 days ago

Excellent service, as always

The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...

Olvasson erről többet

Megan Hammond

ROL Cruise

7 days ago

Thank you for your lovely review.We're delighted to hear that Liam and Sally provided all the information you needed to book with confidence. It's wonderful to know you received the excellent, no-pressure service you have come to expect from ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Ewels

Feefo által hitelesített

GBR

8 days ago

Mit mondott Robert Ewels ROL Cruise kereskedőről:

Excellent.

Megan Hammond

ROL Cruise

8 days ago

Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jane Jenkyn

Feefo által hitelesített

8 days ago

Mit mondott Jane Jenkyn ROL Cruise kereskedőről:

The person that I spoke to made every effort to help me

Megan Hammond

ROL Cruise

8 days ago

Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Nem kaptál meghívót, hogy véleményt írj?

Feefo Trusted Service Awards

Független díjainkkal a legjobb márkákat ismerjük el az ügyfélszolgálat terén. Az ügyfeleik által adott értékelések határozzák meg a győzteseket.

Mit jelent a Trusted Service Awards

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