Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great customer service

Easy to deal with and great customer service for booking a cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy!

Date d'achat : 10/12/2019

Trusted Customer

Vérifié par Feefo

Redland Bay

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Found a great cruise for us at the perfect time,at a good price.

Great,very helpful.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date d'achat : 10/12/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

It’s more than just a quick sale guys!

The consultant kept talking over me. Was not interested in the info I was trying to give him the past passenger details. Just wanted me to book. Really disappointing

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of our company. We will be in touch with you shortly.

Date d'achat : 10/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

Right cruise, right time, right price

There were so many options provided it was hard to decide. But in the end we found the right voyage for the right time at the right cost. Many other consultants would have been very cranky and ended...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and we thank you for leaving such a great review!

Date d'achat : 10/12/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

It was good, kept me informed of what was going on

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your comments. We will contact you shortly to see what we can do better next time.

Date d'achat : 10/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

Got a good price for our trip with cabins next to my friend of 65 years

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so pleased to hear and we hope you enjoy your holiday!

Date d'achat : 22/11/2019

Trusted Customer

Vérifié par Feefo

Dromana

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Fantastic service.

Frances Cruz was our booking agent and he was delightful. Friendly and a pleasure to work with. You have s gem in this staff member.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Francis know of your comments and we can’t wait to help you book your next holiday!

Date d'achat : 09/12/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

reduce the intensiveness.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your review, we will contact you shortly to discuss any further comments, concerns, or suggestions you wish to share.

Date d'achat : 08/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

I have only just booked, I feel its to early to do a feed back just yet.

the lady I spoke too was very helpful and easy to talk to. after my trip I will tell more.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your holiday and look forward to your feedback upon your return.

Date d'achat : 09/12/2019

Trusted Customer

Vérifié par Feefo

Perth WA

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Prompt response with all required info

Excellent customer service, provided information and guidance to a first time cruiser 👍🏼

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date d'achat : 09/12/2019

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?