Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Will use Megastore again for my cruise enquires.

Good communication & helped me to find another deal as the previous one sold out.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you very much for such a great review! We work really hard to offer the best deals to our valued members, so I am happy to see that reflected in your review. Enjoy your holiday.

Date d'achat : 13/12/2019

Trusted Customer

Vérifié par Feefo

Elsternwick

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Seamless process with no complications, Very helpful staff, assisted me through the procedure with ease and friendliness.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date d'achat : 13/12/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Keen to sell but poor follow up or after sale service.

Called a number of times, assured a call back but never happened. Very difficult to speak to the same person, even when dialling extension provide via email.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We’re sorry your recent experience didn’t match your expectations. It is an uncommon instance and we know we can do better. We will be in contact shortly.

Date d'achat : 13/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

They help me purchase the cruise over the phone as i am not confident with the internet and yes i recommend them to many more people

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date d'achat : 07/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

Disappointed

Nicole, the person who helped with booking, excellent. Very Sadly had to cancel booking, still waiting to have this confirmed, have rung twice but not getting anywhere. also if booked with anyone...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are sorry that you feel this way. We will have somebody contact you shortly.

Client de confiance

6 years ago

All solved, thankyou

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for updating the star rating. We are pleased we were able to assist.

Date d'achat : 29/11/2019

Client de confiance

Vérifié par Feefo

6 years ago

The consultant was very very helpful

Good service only thing is that consultant asked if I wanted travel insurance I said no as I have private travel insurance and still you guys call me to ask me 3 times very annoying

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this and i am sorry this has happened to you. We hope you enjoy your time away.

Date d'achat : 11/12/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Maria Tiotuico was understanding , thoughtful and very professional. We would book again with Megastore cruises. Thanks Danni

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Date d'achat : 11/12/2019

Client de confiance

Vérifié par Feefo

6 years ago

Person I spoke to was very courtesy and selected a suitable cruise.

A suitable cruise for a first timer.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy the holiday and thank you for taking the time to leave a review!

Date d'achat : 25/11/2019

Client de confiance

Vérifié par Feefo

6 years ago

Cruise Booking

She should have asked me for my name on my passport, all our documents are wrong and it has taken numerous emails back and forth to get them fixed, my husband's name was right, mine is all wrong

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that this has happened. Please be assured we will follow up with you shortly to ensure all your details are correct.

Date d'achat : 11/12/2019

Trusted Customer

Vérifié par Feefo

Waurn Ponds

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Easy peasezy

Maria was very helpful and good to deal with! She was very polite and clear to understand. Not like some other agents. Great service Regards Nigel

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Maria will be happy to hear of your positive feedback as well.

Date d'achat : 10/12/2019

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?