Whist very polite on the phone they never respond in the time frames they stated, sometimes many days pass.
Difficult to get 'Straight' answers to quite simple issues.
Regularly try to up-sell...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of our company. We will be in contact with you shortly.
Date d'achat : 08/12/2019
1
Partager
Client de confiance
Vérifié par Feefo
6 years ago
5 star service 5 star outcome
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
This review made our day! Thanks for taking the time to share.
Date d'achat : 06/12/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
Frankston
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
The experience I have had with Cruise Magastore has been fantastic-nice and smooth and easy so very happy with Maria who was very informative so couldn't ask for anything else.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Maria know of your comments and we can’t wait to help you book your next holiday!
Date d'achat : 06/12/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
Ringwood East Vic
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Very courteous and very helpful
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback.
Date d'achat : 04/12/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
I would like Peach to ring me to discuss my incorrect booking as soon as possible
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are sorry to hear that your expectations have not been met. We will send this request off for you as a matter of urgency.
Date d'achat : 06/12/2019
3
Partager
Client de confiance
Vérifié par Feefo
6 years ago
Fantastic.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! Enjoy your holiday!
Date d'achat : 23/11/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Kyle explained everything very well, he worked around our dates and advised of trips that would suit. Everything was done easily and quickly. I was impressed.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to hear that you are happy with your experience! Kyle will be happy to hear of your positive feedback as well.
Date d'achat : 06/12/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
Southern ocean and PortDouglas
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Helped me in every way
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.