Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,149 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Friendly, knowledgeable and highly professional service from Sara. Really great to deal with and found us a great holiday at very short notice

Kirsty

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/07/2023

Sinead Kirk

Vérifié par Feefo

Gloucester, Gloucestershire

3 years ago

Ce que Sinead Kirk a dit à propos de Kuoni:

Kuoni nailed it and delivered exactly what we wanted.

I would absolutely recommend Kuoni. I called several other agencies and for some reason they were reluctant to put together the bespoke holiday we wanted. Yazz listened beautifully to the criteria,...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Yasmin our Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 15/06/2023

Mrs Adrienne Harris

Vérifié par Feefo

Southampton

3 years ago

Supports médiatiques téléchargés

Voir tous les supports médiatiques (1)

Ce que Mrs Adrienne Harris a dit à propos de Kuoni:

Perfect way to arrange a holiday!

We have had many holidays booked through Kuoni. All of them have been perfect, starting with the booking experience and getting to know the team in the John Lewis office in Southampton.. The hotels...

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Leigh

Kuoni

3 years ago

Hello Mrs Harris, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us, and thank you ever so much for your continued support. Kind regards Leigh - Kuoni Southampton

Date d'achat : 14/07/2023

Mr Charles Nicol

Vérifié par Feefo

Newcastle

3 years ago

Ce que Mr Charles Nicol a dit à propos de Kuoni:

Knowledge of the advisor was instrumental in suggesting suitable destinations and packages.

Date d'achat : 13/07/2023

Mrs Rachael Webb

Vérifié par Feefo

3 years ago

Ce que Mrs Rachael Webb a dit à propos de Kuoni:

It always has to be Kuoni

Knowledgable, helpful and efficient

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/07/2023

Mr Torquil Mccombe

Vérifié par Feefo

3 years ago

Ce que Mr Torquil Mccombe a dit à propos de Kuoni:

First Class Service

I called in 3 times each time the service and advice was first class from Yasmin, Alex and Louie. It made the booking an absolute pleasure.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Yasmin, Alix and Louis our Destination Experts that crafted and supported the booking of your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mr Torquil Mccombe

3 years ago

Thanks Kerry for letting me know.

Date d'achat : 22/07/2023

Mr Ian Gardner

Vérifié par Feefo

CHELTENHAM

3 years ago

Ce que Mr Ian Gardner a dit à propos de Kuoni:

Excellent service

Listened and tailored our requirements to the holiday we wanted. Explained in detail the itinerary and the arrangements for our trip.

Victoria

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Harry that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/07/2023

Mr Mark Jewell

Vérifié par Feefo

3 years ago

Ce que Mr Mark Jewell a dit à propos de Kuoni:

Great help in sorting out a suitable and agreeable itinerary. Thank you

Leigh

Kuoni

3 years ago

Date d'achat : 12/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Knowledgeable and friendly advisor. A comfortable and calm way to book a holiday.

Richard

Kuoni

3 years ago

Date d'achat : 22/07/2023

Mrs Hellen McCafferty

Vérifié par Feefo

Doncaster

3 years ago

Ce que Mrs Hellen McCafferty a dit à propos de Kuoni:

Service at its best

Service at its best as always between all staff one of them has for sure been to all destinations which fir me is 100% great service due to there knowledge helping me make my holiday choice easier ...

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Dev

Kuoni

3 years ago

Hi, It was great to see you again in store after a few years of global turbulence hindering travel. Many thanks for the kinds words, and for taking the time to comment be assured of service at all times. Kindest Dev Armugam Store Manager

Date d'achat : 22/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?