Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

7,149 commentaires sur 7,146

Client de confiance

Vérifié par Feefo

3 years ago

Perfect experience, couldn't have asked for better.

Warm welcome, Ricky was so friendly and down to earth. He had a great sense of humour. He was very knowledgeable and created the perfect package for us.

Ricky

Kuoni

3 years ago

Hello Thank you taking the time to leave us a review and for your kind words about Ricky, he certainly is a character. Delighted you had a great experience, thank you for allowing Kuoni to craft your escape. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 22/07/2023

Mrs Candice Dillingham

Vérifié par Feefo

3 years ago

Ce que Mrs Candice Dillingham a dit à propos de Kuoni:

Easy and not as expensive as expected

It was very easy and enjoyable - it was a pleasure to book and chat with Ricky

Ricky

Kuoni

3 years ago

Hello Candice Thank you for taking the time to leave us a review and for allowing Ricky to craft your escape. I'm delighted you enjoyed your booking experience in store, we thank you again for allowing us to do so. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 22/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Superb service.

I dealt with 3 different people over my booking and they were all superb in the way they handled my queries.

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with all the Destination Experts involved in creating and booking your holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Excellent service as usual from Stephen Glover at Kuoni in Cambridge

Excellent service, as always. Putting together the exact holiday as requested after an inferior response from another travel agent

Stephen

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Stephen who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 21/07/2023

Mrs Amber Ridout

Vérifié par Feefo

3 years ago

Ce que Mrs Amber Ridout a dit à propos de Kuoni:

Excellent staff, very helpful

Chynna has been very kind, personable and helped with every question that I had. She sorted everything I needed and helped with my needs. Such a kind person.

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/07/2023

Mr Alan Rowley

Vérifié par Feefo

3 years ago

Ce que Mr Alan Rowley a dit à propos de Kuoni:

Kirsty was lovely, very helpful. Can't wait for our holiday of a lifetime now x

Mary

Kuoni

3 years ago

Hi Mr Rowley - thankyou for your feedback. Lovely to hear you were so very well looked after! Kind regards Mary(Manager)

Date d'achat : 19/07/2023

Client de confiance

Vérifié par Feefo

3 years ago

Impressed - price matched and lovely to deal with

Impressed with Kuoni. Have a lovely website and brochure, so was expecting them to be more expensive than others / booking direct, but they were able to price match, organise our transfers for a...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/07/2023

Mr David Stratton Powell

Vérifié par Feefo

ALTRINCHAM

3 years ago

Ce que Mr David Stratton Powell a dit à propos de Kuoni:

Absolutely Brilliant!

As usual, Sue Brown provided an excellent service. She clearly understands the global holiday market and as we had booked through her previously, remembered all of our likely requirements! She has...

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Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 17/07/2023

Mr Ian Harvey

Vérifié par Feefo

Southampton

3 years ago

Ce que Mr Ian Harvey a dit à propos de Kuoni:

Nothing was too much trouble

Nothing was too much trouble for Emma, she looked at multiple destinations and options for us and provided lots of options. Always rang when she said she would and was helpful throughout

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Emma who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/07/2023

Mr Kenneth Preston

Vérifié par Feefo

3 years ago

Ce que Mr Kenneth Preston a dit à propos de Kuoni:

Maldives for the first time

Usual excellent service from from all at Kuoni.

Ricky

Kuoni

3 years ago

Hello Kenneth Thank you for taking the time to leave us a review. Always our pleasure crafting your escapes, thank you for allowing us to do so. We look forward to seeing you again soon. Kind regards Ricky Kuoni Milton Keynes

Date d'achat : 18/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?