Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,149 commentaires

Bowskill

Vérifié par Feefo

Sheffield

3 years ago

Ce que Bowskill a dit à propos de Kuoni:

Really helpful, excellent knowledge, a very enjoyable experience

Date d'achat : 22/07/2023

Grammsy

Vérifié par Feefo

Merseyside

3 years ago

Ce que Grammsy a dit à propos de Kuoni:

Quick, efficient

Efficient and very helpful. Polite and came away with a perfect destination package.

Jane

Kuoni

3 years ago

Dear Susan, Many thanks indeed for your kind words. Best wishes, Jane & Sam

Date d'achat : 21/07/2023

Greg Buchanan

Vérifié par Feefo

3 years ago

Ce que Greg Buchanan a dit à propos de Kuoni:

Ask and he shall deliver.

I have always dealt with Chris when booking holidays. He makes the experience so easy and stress free and nothing is ever an issue. He remembers us from previous bookings which makes us feel that...

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Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/07/2023

Mr Martin King

Vérifié par Feefo

3 years ago

Ce que Mr Martin King a dit à propos de Kuoni:

Great booking experience

We booked with Jayne Crowther, she was friendly, very knowledgeable and was able to price up different variations of our holiday until we found the perfect fit.

Holly

Kuoni

3 years ago

Dear Martin Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 25/07/2023

Mr David Orme

Vérifié par Feefo

3 years ago

Ce que Mr David Orme a dit à propos de Kuoni:

Wonderful polite and friendly young lady who helped us book our holiday Nicole was very helpful and took her time to make sure everything was right for us

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Nicole crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/07/2023

Mrs Karen Irving

Vérifié par Feefo

3 years ago

Ce que Mrs Karen Irving a dit à propos de Kuoni:

Brilliant customer service from Emma Gant

Emma Gant was absolutely superb - giving her 5*, but 2 days later I still don't have email confirmation of our holiday

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Emma who crafted your Holiday. Additionally, Emma will be in touch regarding your confirmation. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/07/2023

Mr Richard Roper

Vérifié par Feefo

3 years ago

Ce que Mr Richard Roper a dit à propos de Kuoni:

Cassie was top class in every way. She was well informed, cheerful but not pushy.

Holly

Kuoni

3 years ago

Dear Richard Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 21/07/2023

Ms Claire Jefferson

Vérifié par Feefo

3 years ago

Ce que Ms Claire Jefferson a dit à propos de Kuoni:

Linda was very patient, knowledgeable and friendly. She made sure that our holiday was tailored to our needs.

Date d'achat : 23/07/2023

Mr Jeremy Clifford

Vérifié par Feefo

3 years ago

Ce que Mr Jeremy Clifford a dit à propos de Kuoni:

Great Service, Great Offerings

This is only the second time I have booked via Kuoni, the first time just before lock down. Am really happy with the service and the package we have purchased, the experience was very pleasant,...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared Melanie that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 22/07/2023

Mrs C Cooper-keeble

Vérifié par Feefo

3 years ago

Ce que Mrs C Cooper-keeble a dit à propos de Kuoni:

Great service

Great dealt with Kelly at Norwich branch. Got me several quotes very quickly and nothing was too much trouble . Very pleased

Kelly

Kuoni

3 years ago

Thank you so much for your review Claire, As the Assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with myself at Kuoni Norwich. It is always a pleasure to assist with your travel plans. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?