Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,152 commentaires

Ms Sally Moore

Vérifié par Feefo

3 years ago

Ce que Ms Sally Moore a dit à propos de Kuoni:

Perfect service & advice throughout the whole process. Faultless.

Having never previoulsy used Kuoni we were unsure of the service we would recieve. We were exceptionally happy with the service and advice we experienced throughout the whole proccess. Our personal...

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Stephen

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. It was a pleasure to look after your holiday plans and I am so pleased that you enjoyed the whole process. I look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with Kuoni. Stephen

Date d'achat : 08/08/2023

Mr Andrew Byrne

Vérifié par Feefo

3 years ago

Ce que Mr Andrew Byrne a dit à propos de Kuoni:

Thoroughly professional.

As always, the Kuoni team were polite, professional, helpful, attentive and knowledgeable.

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/08/2023

Mrs Sally Symons

Vérifié par Feefo

3 years ago

Ce que Mrs Sally Symons a dit à propos de Kuoni:

Wonderful service.

Kay, the personal travel expert was extremely helpful, nothing we asked about was too much trouble. She was patient, knowledgeable and made the whole experience far less stressful than expected.

Gemma

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 03/08/2023

Mr Alan Black

Vérifié par Feefo

3 years ago

Ce que Mr Alan Black a dit à propos de Kuoni:

Kerry at Trafford, Manchester excellent - prompt, efficient and helpful.

Kerry

Kuoni

3 years ago

Hi Alan & Brenda, Thank you so much for this wonderful feedback, it is always a pleasure to speak to you. Kind regards Kerry

Date d'achat : 14/08/2023

Mr Andrew Davis

Vérifié par Feefo

3 years ago

Ce que Mr Andrew Davis a dit à propos de Kuoni:

Very efficient staff

Very helpful staff who helped review options and costings for future holiday. Issued full details and very helpful in discussions

Amy

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/08/2023

Mrs Georgina Wathall

Vérifié par Feefo

3 years ago

Ce que Mrs Georgina Wathall a dit à propos de Kuoni:

Maldives Holiday Booking

Amazing!! Julie McClure is an absolute asset to your company, she was so knowledgable about the different Maldives resorts, she was honest about what she thought was getting us value for money and...

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Dev

Kuoni

3 years ago

Excellent to hear that having the knowledge struck a chord for this excellent Indian Ocean booking. Honest, candid and transparent advice are what we deliver here @ Sheffield Kuoni. Thank you for commenting on the service, I will pass these lovely words to Julie. Kindest Dev Armugam Store Manager

Date d'achat : 14/08/2023

Mr Paul Patton

Vérifié par Feefo

3 years ago

Ce que Mr Paul Patton a dit à propos de Kuoni:

Best in class

Fantastic service. Highly knowledgeable and great team! Recommended.

Samantha

Kuoni

3 years ago

Dear Paul, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming trip with us. Kindest Regards Sam

Date d'achat : 17/07/2023

Mr David Brown

Vérifié par Feefo

3 years ago

James

Kuoni

3 years ago

Date d'achat : 10/08/2023

Mr James Stapleton

Vérifié par Feefo

3 years ago

Ce que Mr James Stapleton a dit à propos de Kuoni:

Excellent and friendly service

We were looking to book online through Kuoni’s website and a rep offered to call us and talk through our options. I’m glad we did as she offered us a better deal and saved us some money! We have now...

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Alison

Kuoni

3 years ago

Date d'achat : 13/08/2023

Mrs Louisa McEwan

Vérifié par Feefo

3 years ago

Nikki

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent holiday booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans. Thanks Nikki

Date d'achat : 09/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?