Kuoni Commentaires

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent holiday booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans. Thanks Nikki

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kindest Regards Sam

Wonderful to read that the instore experience was delivered on point, and that chocolates were also freely available. We take pride in ensuring that the creations utilise the time efficiently and have the right balance for a family. Kindest Dev Armugam Store Manager

Dear Mr Allen As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers are highly valuable to us. I appreciate that it would have been helpful to have been provided with a breakdown of costs for each of element of your holiday, however it is standard practice for Tour Operators to combine services and then present them as a package for consideration at an overall cost. Package holidays are defined under the Package Travel Regulations as ones that are offered, sold or charged at an inclusive or total price. I’m pleased to hear that Chelsea found you a suitable solution and would like to take this opportunity to thank you for booking with us. Rest assured, your holiday is fully protected through both ATOL and ABTA and you’ll have our full support throughout your travels. We look forward to assisting in any way we can prior to your forthcoming Holiday with us. Best wishes, Holly.

Hi Janice, Thank you for your feedback and I am sorry there has been a delay in the airline coming back to us regarding the luggage for your internal flight. I have asked your PTE to contact you today with an update regarding the additional luggage request and to run through any of the other information you need. I do hope you are looking forward to your trip with us.

Hello Miss Warren, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind regards, Leigh - Kuoni Southampton

Thank you so much for your review. As the Assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Jared that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.