Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,153 commentaires

Mrs Sarah Schofield

Vérifié par Feefo

3 years ago

Ce que Mrs Sarah Schofield a dit à propos de Kuoni:

Extremely efficient, knowledgeable and quick. Booked a holiday within an hour.

Melissa

Kuoni

3 years ago

Hi Sarah, Thank you for your lovely feedback. I have sent this through to Amy so she can see too, please let us know if you need anything before you travel. I hope you are looking forward to your fantastic holiday.

Date d'achat : 19/08/2023

Dr Aisha Laskor

Vérifié par Feefo

3 years ago

Ce que Dr Aisha Laskor a dit à propos de Kuoni:

Very friendly. Spent a lot of time looking into our needs and dealing with alternative options. Didn’t mind that we went for the original plan!

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Louis Hannis, the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/08/2023

Mr Paul Sparks

Vérifié par Feefo

3 years ago

Ce que Mr Paul Sparks a dit à propos de Kuoni:

Excellent advice and service given

Excellent service provided by very professional knowledgeable staff. We were given all the information required to choose the perfect holiday location and hotel and flight package. We would...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Mel the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/08/2023

Mr Stuart Chapman

Vérifié par Feefo

3 years ago

Ce que Mr Stuart Chapman a dit à propos de Kuoni:

Great experience with people who know their product

Entered and chatted to Dev about what we’d like to do and about an hour later he’d produced what will be the holiday of a lifetime. Knowledgable on his subject but really keyed into making it an...

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Date d'achat : 19/08/2023

Mr David Withers

Vérifié par Feefo

3 years ago

Ce que Mr David Withers a dit à propos de Kuoni:

Charlotte at Kuoni was very helpful, knowledgeable and patient as we worked out what suited us best

Holly

Kuoni

3 years ago

Dear David Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 18/08/2023

Mrs Lynn Meldrum

Vérifié par Feefo

3 years ago

Ce que Mrs Lynn Meldrum a dit à propos de Kuoni:

Anniversary Holiday

After an initial visit to our local agent we decided on a holiday. This was then booked over the phone with same agent Nicola who went through everything in detail.

Laura

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Nicola, that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/08/2023

Mr John Ward

Vérifié par Feefo

3 years ago

Ce que Mr John Ward a dit à propos de Kuoni:

Maldives holiday

The Kuoni representative was well informed, polite, helpful and all one could ask for always looking for alternatives which could benefit our holiday.

Date d'achat : 17/08/2023

Mr Dominic Smith

Vérifié par Feefo

3 years ago

Ce que Mr Dominic Smith a dit à propos de Kuoni:

Michael-Nottingham branch

Michael helped me find exactly what I was looking for and cheaper than some other companies he has also kept me informed throughout the booking process

Richard

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 07/08/2023

Mr George Tweddle

Vérifié par Feefo

3 years ago

Ce que Mr George Tweddle a dit à propos de Kuoni:

Best service I have ever received from a travel agency, made to feel so welcome, took the time to listen, brilliant service.

Laura

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Adam that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 17/08/2023

Mrs Sylvia Purves

Vérifié par Feefo

3 years ago

Ce que Mrs Sylvia Purves a dit à propos de Kuoni:

Harry is the Best

Harry Chitty was extremely helpful in searching for the best priced flights to India for me I have already been to see two other travel agents and was disappointed with them.

Amy

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Harry whom crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?