Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,153 commentaires

Mrs Debra Sharples

Vérifié par Feefo

3 years ago

Ce que Mrs Debra Sharples a dit à propos de Kuoni:

Customer Service at its best.

I cannot thank Jordan enough for making the whole holiday booking experience a joy. From our first conversation in person to her speedy email resonses when we asked for different options from the...

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Date d'achat : 20/08/2023

Mr Andrew McGrath

Vérifié par Feefo

3 years ago

Ce que Mr Andrew McGrath a dit à propos de Kuoni:

Great Service and precise with a lot of flights.

I think I have already sent my reply...however my experience was fantastic.

Ricky

Kuoni

3 years ago

Hello Andrew Thank you for kindly taking the time to leave us a review. We hope you had a wonderful time and thank you again for allowing us to craft your escape. Kind regards Ricky Store Manager Kuoni Milton Keynes

Date d'achat : 25/06/2023

Mr Robert Palmer

Vérifié par Feefo

3 years ago

Ce que Mr Robert Palmer a dit à propos de Kuoni:

Very good, as usual

Ricky

Kuoni

3 years ago

Hello Robert Thank you for kindly leaving us a review. Always a pleasure crafting your escapes, we appreciate you allowing us to do so. Kind regards Ricky Store Manager Kuoni Milton Keynes

Date d'achat : 14/08/2023

Mrs Julie Brown

Vérifié par Feefo

3 years ago

Ce que Mrs Julie Brown a dit à propos de Kuoni:

Excellent to deal with

After many years of illness (cancer), and everything that comes with this, my husband and I are beginning our “bucket List”. I can only sing your praises, the lovely Eve Jette, was amazing,...

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James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to personally thank you for taking the time to leave us your lovely feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday...or should we say adventure! with us.

Date d'achat : 16/08/2023

Mrs Charlotte Blacklock

Vérifié par Feefo

3 years ago

Ce que Mrs Charlotte Blacklock a dit à propos de Kuoni:

Very helpful for booking our honeymoon

Great experience! We told Adam our ideas and he found some great options to help us compare. We booked our honeymoon on the same day. It was really quick and easy and now we have a point of contact...

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Date d'achat : 19/08/2023

Miss Triyaben Patel

Vérifié par Feefo

3 years ago

Ce que Miss Triyaben Patel a dit à propos de Kuoni:

Amazing service from Jordan (Solihull office)

Myself and my partner have recently booked our honeymoon with kioni and we have been extremely impressed with their service. We have dealt with Jordan who has been amazing. She is friendly, dedicated...

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Date d'achat : 13/08/2023

Mrs Shirley Scott

Vérifié par Feefo

3 years ago

Ce que Mrs Shirley Scott a dit à propos de Kuoni:

Very efficient and informative.

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/08/2023

Mr Robin Gray

Vérifié par Feefo

3 years ago

Ce que Mr Robin Gray a dit à propos de Kuoni:

Booking for someone with a disability.

I am partially disabled with a walking problem. Christina (Guildford Office) has been quite exceptional in her efforts to find suitable alternatives and then in the processing of the actual booking....

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Jack

Kuoni

3 years ago

Thank you so much for your review, Robin. We're delighted to see your kind words for Christina and how she managed to find you the perfect holiday meeting your requirements. We look forward to looking after you both and your holiday arrangements. Kindest regards, Jack

Date d'achat : 19/08/2023

Mrs Angelika Aldona

Vérifié par Feefo

3 years ago

Ce que Mrs Angelika Aldona a dit à propos de Kuoni:

Maldives, Honeymoon

My husband and I visited Kuoni office few days ago to book our honeymoon. The team was very friendly, knowledgeable and offered a great advise. We booked Kuramathi Island in the Maldives, and...

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Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/08/2023

Mr James Clayton

Vérifié par Feefo

3 years ago

Ce que Mr James Clayton a dit à propos de Kuoni:

Excellent experience

Chelsea Webb was extremely professional, friendly and helped me arrange and book a holiday for 8 people. She called exactly when she said she would, and spent a bunch of time trying to match a better...

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Holly

Kuoni

3 years ago

Dear James, Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date d'achat : 17/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?