Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni | Avis sur le service client de https://www.feefo.com/reviews/kuoni | Feefo

Afficher tous les 6,772 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Great knowledge!

We received great advice and help on deciding where to go! Once we narrowed it down, the staff are very knowledgeable on the area - and we received great recommendations on hotels and things to do. ...

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Nicole

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 30/04/2023

Client de confiance

Vérifié par Feefo

3 years ago

Friendly, informative and super helpful!

Definitely recommend using Kuoni

Date d'achat : 12/05/2023

Client de confiance

Vérifié par Feefo

3 years ago

Tailor made service

Excellent service . Fulfilled all our requests for a family holiday with efficient and quick service x

Adam

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Hayley that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards Adam Lane Store Manager

Date d'achat : 12/05/2023

Client de confiance

Vérifié par Feefo

3 years ago

Knowledgable and responsive.

Your representative was very helpful recommending a great hotel within our budget. She was very responsive and made herself available out of hours.

Date d'achat : 06/05/2023

Mr Andrew Povey

Vérifié par Feefo

3 years ago

Ce que Mr Andrew Povey a dit à propos de Kuoni:

Great Service

We had a number of issues with trying to get the correct flights we requred. The operator did everything she could to get the flights we wanted and at the right price. Couldent be happier.

James

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 13/05/2023

Mrs Cynthia Jarvis

Vérifié par Feefo

3 years ago

Ce que Mrs Cynthia Jarvis a dit à propos de Kuoni:

Kuoni always give a 1st class service and have used them for many years now and i do recommend them to my friends too.

Nicole

Kuoni

2 years ago

Date d'achat : 09/05/2023

Mr William Fulton

Vérifié par Feefo

3 years ago

Ce que Mr William Fulton a dit à propos de Kuoni:

Excellent service from Kuoni, Oxford Street

Recently booked a trip to Las Vegas for later on this year with Alice Blunden who works at Kuoni in Oxford Street, London. Service was quick, efficient and friendly and I was kept up to date well...

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Matt

Kuoni

2 years ago

Date d'achat : 12/05/2023

Client de confiance

Vérifié par Feefo

3 years ago

Top Customer Service

Extremely helpful designing a honeymoon trip. Several different destinations and some wonderful accommodation suggestions. Highly recommended and would definitely choose Kuoni again.

Matt

Kuoni

1 year ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 11/05/2023

Client de confiance

Vérifié par Feefo

3 years ago

Understood our preferences and provided perfect options.

Understood what we were looking for, provided 3 combinations that fitted the brief. We asked for 1 alternative combination then booked. Could not have been easier.

Date d'achat : 12/05/2023

Mr Steven Ward

Vérifié par Feefo

3 years ago

Ce que Mr Steven Ward a dit à propos de Kuoni:

Friendly and knowlegable service

Took their time until I was happy with the arrangments and did not try and force anything on me I didnt want.

Date d'achat : 12/05/2023

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Feefo Ecolabels

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Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?