Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,153 commentaires

Miss Donna Prince

Vérifié par Feefo

3 years ago

Ce que Miss Donna Prince a dit à propos de Kuoni:

Fantastic service

Jordan has been, and still is absolutely amazing. She's been fantastic from start to finish. She listened to the ideas I had and came back with some amazing suggestions. She answers every question I...

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Date d'achat : 25/08/2023

Mr David Prentice

Vérifié par Feefo

3 years ago

Ce que Mr David Prentice a dit à propos de Kuoni:

No tress

Date d'achat : 24/08/2023

Miss Hannah Peters-Watson

Vérifié par Feefo

3 years ago

Ce que Miss Hannah Peters-Watson a dit à propos de Kuoni:

Honeymoon booking

We were greeted warmly by Florence who works in the Milton Keynes store. Throughout all of our interactions with her she was polite, attentive and knowledgeable. She helped us find our dream...

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Ricky

Kuoni

3 years ago

Hello Hannah Thank you for kindly taking the time to leave us a review and for your kind words relating to the service you received from Florence. I am delighted you had a wonderful experience with us, we hope you are looking forward to your escape, we look forward to crafting your next one. Kind regards Ricky Store Manager Kuoni Milton Keynes

Date d'achat : 25/08/2023

Mr Phillip Goodge

Vérifié par Feefo

3 years ago

Ce que Mr Phillip Goodge a dit à propos de Kuoni:

“Where to this time”.

Having dealt with Bekki for many years, she knows our preferences and habits which makes the process of selecting hotels easy. Also we feel valued and that our business is appreciated.

Date d'achat : 21/08/2023

Mr Alex Wilson

Vérifié par Feefo

3 years ago

Ce que Mr Alex Wilson a dit à propos de Kuoni:

Excellent service

Samantha

Kuoni

3 years ago

Dear Alex, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We hope you have a wonderful trip and look forward to assisting you further in the future. Kindest Regards Sam

Date d'achat : 06/08/2023

Dr Judith White

Vérifié par Feefo

3 years ago

Ce que Dr Judith White a dit à propos de Kuoni:

Booking with Kuoni

Excelkent

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/08/2023

Mr John Collins

Vérifié par Feefo

3 years ago

Ce que Mr John Collins a dit à propos de Kuoni:

Happy experience

Very pleasant and helpful person called Josie answered all queries so that we made a decision to book. Any emails were answered cery quickly. A very good experience.

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Josie that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/08/2023

GATES TRAVEL SERVICE

Vérifié par Feefo

3 years ago

Ce que GATES TRAVEL SERVICE a dit à propos de Kuoni:

CANADIAN ROCKIES & ALASKA CRUISE BOOKING

Claire, Scott & Heather were all really friendly & helpful when I booked my clients to Canada. As a travel agent we have numerous operators that we can work with, but I always find Kuoni so helpful &...

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James

Kuoni

3 years ago

Thank you for your booking and your lovely comments, it is much appreciated.

Date d'achat : 21/08/2023

Mrs Michelle Joyner

Vérifié par Feefo

3 years ago

Ce que Mrs Michelle Joyner a dit à propos de Kuoni:

Excellent Customer Service - Knowledgeable Staff

I dealt with Alix O’Brien and she was excellent. Very knowledgeable on the area I wished to visit and she provided us with two suggested itineraries to consider to make the most out of our holiday.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Alix O'Brien, the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 15/08/2023

Ms Linda Phillips

Vérifié par Feefo

3 years ago

Ce que Ms Linda Phillips a dit à propos de Kuoni:

It’s been cancelled

Kelly

Kuoni

3 years ago

Thank you for your review and i am so sorry to hear that Jules Verne had to cancel your trip next year. I know you have been speaking with my colleague Carolyn and we are looking at alternatives, we are hopeful to find you something else and we will speak soon. Kind Regards kelly

Date d'achat : 08/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?