Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,157 commentaires

Miss Rebecca Newburn

Vérifié par Feefo

3 years ago

Ce que Miss Rebecca Newburn a dit à propos de Kuoni:

Honeymoon booking

Fantastic! Jordan was so knowledgeable and helpful, and not at all pushy. We were booking our honeymoon so was a huge deal for us, and we feel over the moon about the service we received

Kirsty

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 01/09/2023

Mr Simon Smith

Vérifié par Feefo

3 years ago

Ce que Mr Simon Smith a dit à propos de Kuoni:

Very responsive and the holiday was tailored slightly to my needs without problem.

James

Kuoni

3 years ago

Thank you very much for your review

Date d'achat : 25/08/2023

Mrs Ottilie Prescott

Vérifié par Feefo

3 years ago

Ce que Mrs Ottilie Prescott a dit à propos de Kuoni:

Another great experience booking a holiday with Kuoni

The lady who helped us create the perfect itinerary for our next holiday was really helpful, responsive and informative.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 30/08/2023

Mrs Elizabeth Bell

Vérifié par Feefo

3 years ago

Ce que Mrs Elizabeth Bell a dit à propos de Kuoni:

Praise for Kuoni office in Cardiff.

Excellent service from all the staff in the Cardiff office, nothing is too much trouble, even the smallest detail is taken care of. There is always a follow up once you have returned from your...

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Date d'achat : 27/08/2023

Mr Rodger Glover

Vérifié par Feefo

3 years ago

Ce que Mr Rodger Glover a dit à propos de Kuoni:

I advised the young lady what I was after and she delivered. It’s the first time in a few years since I booked Kuoni and the service is just as great as I remembered

Lynn

Kuoni

3 years ago

Date d'achat : 31/08/2023

Mr Grahame Jones

Vérifié par Feefo

3 years ago

Ce que Mr Grahame Jones a dit à propos de Kuoni:

Post A - Level holiday

Very good service and response. Various scenarios presented to us enabling us to choose the best option. Nothing seemed too much trouble despite the numerous questions we posed. As a result of the...

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Marie

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.

Date d'achat : 25/08/2023

Mrs Lisa Bailey

Vérifié par Feefo

3 years ago

Ce que Mrs Lisa Bailey a dit à propos de Kuoni:

The experience of booking our holiday was brilliant. Nicole at Bluewater had great knowledge about the Maldives and made booking the holiday easy. 5 stars all round for her.

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Nicole who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 30/08/2023

Mrs Sarah Williams

Vérifié par Feefo

3 years ago

Ce que Mrs Sarah Williams a dit à propos de Kuoni:

A great experience

When we went in to book our holiday, we had a few family members with us. This didn’t faze the Kuoni staff at all. Jamie chatted with all of them and explained all about our wonderful holiday we were...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Jamie who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/08/2023

Mrs Dawn Hunt

Vérifié par Feefo

3 years ago

Ce que Mrs Dawn Hunt a dit à propos de Kuoni:

Excellent service

Staff at BLUEWATER were very informative efficient & very friendly making our booking to the Maldives simple for us to do especially Mel

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Mel who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 26/08/2023

Mrs Gillian Haxon

Vérifié par Feefo

3 years ago

Ce que Mrs Gillian Haxon a dit à propos de Kuoni:

Adam was extremely helpful when trying to organise a family holiday with family living in the UK and New Zealand

Date d'achat : 25/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?