Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni | Avis sur le service client de https://www.feefo.com/reviews/kuoni | Feefo

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Mrs Michelle Normington

Vérifié par Feefo

Northampton

2 years ago

Ce que Mrs Michelle Normington a dit à propos de Kuoni:

Ricky is amazing . He has found the perfect cruise for my husband and I and goes to the trouble of explaining everything in fine detail .Nothing is too much trouble. A real asset to Kuoni. Thank...

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Ricky

Kuoni

2 years ago

Hello Michelle Thank you for allowing us to craft your next escape, always a pleasure. Delighted you are both excited. Thank you for your kind words about Ricky, I know he enjoyed your time in store with him. Many thanks Vicky Kuoni Milton Keynes

Date d'achat : 26/05/2023

Mr Kossery Balakrishnan

Vérifié par Feefo

2 years ago

Ce que Mr Kossery Balakrishnan a dit à propos de Kuoni:

Easily approachable. at the store in Milton Keynes. Helpful & very friendly people

Ricky

Kuoni

2 years ago

Hello Mr and Mrs Balakrishnan Welcome home, we hope you had a wonderful holiday. It has been and always be our pleasure looking after you. We look forward to seeing you soon. Kind regards Ricky Kuoni Milton Keynes

Date d'achat : 22/05/2023

Client de confiance

Vérifié par Feefo

2 years ago

Jaime Lockhart is an amazing consultant

Jaime goes above and beyond to make sure your holiday exceeds expectations. We have been booking our holidays with Jaime for over 4 years and would trust no one else to make our holidays so special....

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Stacey

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with the Kuoni JL Chelmsford Store. Your praise will be shared with the Jaime, your Personal Travel Expert and I am so happy she exceeds your expectations time again! We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us and look forward to seeing you in store again.

Date d'achat : 25/05/2023

Mrs Clare Birks

Vérifié par Feefo

2 years ago

Ce que Mrs Clare Birks a dit à propos de Kuoni:

Kuoni are consistently perfect

Victoria

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/05/2023

Client de confiance

Vérifié par Feefo

2 years ago

Wonderful service

Wonderful service. I made an online enquiry for a holiday to Maldives. The response was very fast. Faye looked after all my request very well with also giving me other options.

Cheryl

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/05/2023

Mr Toby Howe

Vérifié par Feefo

2 years ago

Ce que Mr Toby Howe a dit à propos de Kuoni:

Great service

Once contacted, very good response, prompt feedback with requesated info and info met exactly our criteria.

Nicole

Kuoni

2 years ago

Date d'achat : 23/05/2023

Mr David Humphry

Vérifié par Feefo

2 years ago

Ce que Mr David Humphry a dit à propos de Kuoni:

Excellent experience

Very efficient and friendly service from Sian. Our holiday was booked very quickly.

Adam

Kuoni

2 years ago

Hi Mr Humphry Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Sian who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards The Team at Kuoni Cardiff

Date d'achat : 25/05/2023

Travel Angels

Vérifié par Feefo

2 years ago

Ce que Travel Angels a dit à propos de Kuoni:

Maldivian Specialist for sure

I am an agent and I always pop to the store (phone) for all my bookings, love dealing with Donna and Steve

Matt

Kuoni

1 year ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/05/2023

Mr John Sermon

Vérifié par Feefo

2 years ago

Ce que Mr John Sermon a dit à propos de Kuoni:

Friendly. Helpful. No complaints.

Friendly staff. In particular Bekki Turner who helped us immensely and put together our holiday package. No complaints and we were really happy with the experience. Would recommend Kuoni to anyone.

Date d'achat : 19/05/2023

Mr Ilias Karalivanos

Vérifié par Feefo

2 years ago

Ce que Mr Ilias Karalivanos a dit à propos de Kuoni:

From start to finish the assistance, knowledge and commitment was second to none. Thank you for all your help.

James

Kuoni

2 years ago

Date d'achat : 20/05/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?