Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,160 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Excellent

Easy efficient and friendly

Leigh

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 27/08/2023

Client de confiance

Vérifié par Feefo

3 years ago

Planning holiday for 2024

Very helpful advisor, who went over and above to plan the exact holiday we wanted.

Charlotte

Kuoni

3 years ago

Date d'achat : 08/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

All very straight forward, comfortable discussions between both myself and travel consultant. Information given re dates length of stay etc Suggestions with explanations given re trying to achieve...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Louis Hannis, the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 14/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Best travel booking experience

Matt Brewin in the Nottingham office was fabulous. We walked in to book our wedding/honeymoon locations with very little pre-thought and Matt was able to steer us and guide us based on what we...

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Richard

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 13/09/2023

Mr Aaron Toner

Vérifié par Feefo

Slough

3 years ago

Ce que Mr Aaron Toner a dit à propos de Kuoni:

Brilliant service

Charlotte is amazing really knows her stuff, our go. yo for every holiday, will continue to her services

Susan

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Charlotte that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 23/08/2023

Mr Johnrobert Eunson

Vérifié par Feefo

3 years ago

Nikki

Kuoni

3 years ago

Thank you Mr Eunson we are delighted that you were were so happy with the service from our Edinburgh store.

Date d'achat : 12/09/2023

Mr Andrew Emmett

Vérifié par Feefo

3 years ago

Kerry

Kuoni

3 years ago

Thank you for your 5* rating, I will pass this on to Lauren Many thanks

Date d'achat : 09/09/2023

Mr Philip Robertson

Vérifié par Feefo

3 years ago

Ce que Mr Philip Robertson a dit à propos de Kuoni:

Responsive process

Very relaxing process and knowledgeable staff member who was able to respond to our wants and needs

Date d'achat : 03/09/2023

Mr Robert Raymond

Vérifié par Feefo

3 years ago

Ce que Mr Robert Raymond a dit à propos de Kuoni:

Great Service!

My experience was very good. I dealt with Jessica Taberner, both on the phone and via email. Jessica was very helpful, always easy to communication with (regardless if via the phone, or email) and...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

I was thinking everything about my trip so far had been great, and then it got better ! Could not have had a better experience booking my holiday at short notice Would recommend wholeheartedly to...

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Nikki

Kuoni

3 years ago

Thank you so much for your 5* review. We are delighted that you had such a fantastic holiday. Personal service is something we take pride in. We very much look forward to welcoming you again. Best wishes Nikki McCabe, Store Manager

Date d'achat : 12/09/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?