Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,160 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Very smooth booking process, nothing was too much trouble. Lucy was amazing and very informative, highly recommend her service.

Matt

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great experience

Jo was really friendly, very helpful and very easy to deal with. She worked hard to get us the best deal!

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Excellent customer service

We had the best experience booking our honeymoon, the most easy/stress free holiday booking we ever ever made. Jane who helped us and gave us lots of information on where we wanted to go was so...

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Cheryl

Kuoni

3 years ago

Date d'achat : 12/09/2023

Mr Stephen Carpenter

Vérifié par Feefo

Southend-on-Sea

3 years ago

Ce que Mr Stephen Carpenter a dit à propos de Kuoni:

Great service

Maxine was extremely knowledgeable and professional & helped us select the perfect holiday. The Bluewater branch has polite & friendly staff and we will definitely use Kuoni again because of the...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Maxine that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Mr Brian Gorman

Vérifié par Feefo

Sheffield

3 years ago

Ce que Mr Brian Gorman a dit à propos de Kuoni:

Golden Wedding Holiday

Excellent from the start a smile and offer of a drink Julie at the Meadowhall branch listened to our ideas With her knowledge of Dubai and the Maldives offered options to achieve our holiday

Dev

Kuoni

2 years ago

Thank you for entrusting us with this special celebration. I am delighted to hear Julie delivered her expertise in finding you the perfect holiday. I will pass on these wonderful comments to Julie, thank you for taking the time to comment. Kindest Dev Armugam Store Manager

Date d'achat : 16/09/2023

Mrs Sally Ann Judd

Vérifié par Feefo

Chelmsford

3 years ago

Ce que Mrs Sally Ann Judd a dit à propos de Kuoni:

Canadian Experience- from whale watching to grizzle bears to polar bears.

It was such fun and we enjoyed every second. Jaime Lockhart (John Lewis in Chelmsford) was open and honest about our requests and that Kuoni could not match all of our requirements. She contacted...

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Date d'achat : 16/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great experience booking a summer holiday

We had a great experience in the store in John Lewis on Oxford Street. We came in with two ideas for two different destinations. Matt gave us details on both, and we worked up two holidays. I really...

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Lauren

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with Lauren that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 09/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Very pleasant, shown and advised about our destination. Professional staff and glass of fizz added to the experience.

Amy

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Fiona who helped you in store. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Mr William Booth

Vérifié par Feefo

Bristol

3 years ago

Ce que Mr William Booth a dit à propos de Kuoni:

Excellent personal service

Excellent personal friendly unhurried service. Travel consultant listened my requirements ensuring they met my expectations.

Melissa

Kuoni

3 years ago

Thanks for your lovely feedback William, I have passed this on to Jess who is looking after you. I hope you are looking forward to your amazing trip.

Date d'achat : 15/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great service!

It was such a smooth process. I felt quite lost and Gemma quickly realised what kind of holiday I wanted and offered a range of options and recommendations. She was so friendly and knowledgable.

Holly

Kuoni

2 years ago

Date d'achat : 11/09/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?