Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

MC

Mr Colin Carter

Vérifié par Feefo

Harrogate

3 years ago

Ce que Mr Colin Carter a dit à propos de Kuoni:

Mauritius Trip

Nice people, knowledgeable with direct experience of our trip.

Samantha

Kuoni

3 years ago

Dear Colin, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kindest Regards Sam

Date d'achat : 12/09/2023

0

MF

Miss Sarah Ferguson

Vérifié par Feefo

3 years ago

Ce que Miss Sarah Ferguson a dit à propos de Kuoni:

Fantastic booking experience!

Overall a very straightforward easy process for getting our honeymoon booked. Michelle was very helpful and knowledgeable helping us. She was very quick in coming back to me and able to answer all...

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Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 12/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Booking with Kuoni - what a joy

Jordan was very welcoming and made the act of booking our holiday a treat in itself. She shared my excitement and was keen to get us the best holiday experience and value for money she could. She...

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Mary

Kuoni

3 years ago

Thankyou for your feedback. So pleased Jordan looked after you so well. Kind regards, Mary Janiec Manager

Date d'achat : 12/09/2023

0

Client de confiance

Vérifié par Feefo

3 years ago

Great experience with Kuoni

We booked through Lauren at the Trafford Centre and cannot fault our experience. Lauren managed to find our requested holiday very quickly and always responded quickly to our emails. Everything was...

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Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 08/09/2023

0

MV

Mrs Judith Vale

Vérifié par Feefo

Buxton Derbyshire

3 years ago

Ce que Mrs Judith Vale a dit à propos de Kuoni:

A very efficient travel service

Very smooth.Efficient, friendly and professional. Always kept you informed every step of the way.Listened to our thoughts and needs.Reliable when ringing back.A very efficient travel service

Kerry

Kuoni

3 years ago

Good morning Judy & Brian, Thank you for your very kind feedback, It is always a pleasure to see you in store and deliver great service. Many thanks Kerry

Date d'achat : 11/09/2023

0

MB

Mrs Denise Bull

Vérifié par Feefo

3 years ago

Ce que Mrs Denise Bull a dit à propos de Kuoni:

Jess was more than helpful. She went over and above to get me the correct flights and best times for me.

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 11/09/2023

0

MT

Mrs Margaret Townley

Vérifié par Feefo

3 years ago

Ce que Mrs Margaret Townley a dit à propos de Kuoni:

Great experience

The customer service was exceptional, the girl on the phone was extremely helpful, knowledgeable, chearful and great to talk too. Will definitely book with Kuoni again.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 10/09/2023

0

MM

Mr Paul Marsden

Vérifié par Feefo

3 years ago

Ce que Mr Paul Marsden a dit à propos de Kuoni:

Mauritius Adventure

Excellent knowledge of locations and Hotels. Itinerary covered all key areas of our wishes.

Date d'achat : 10/09/2023

0

MW

Mr Derek Wright

Vérifié par Feefo

3 years ago

Ce que Mr Derek Wright a dit à propos de Kuoni:

Amy was extremely helpful and between her and her colleagues had good knowledge of our proposed destination

Melissa

Kuoni

3 years ago

Hi Derek, Thank you for your lovely feedback. Please just let us know if there is anything we can look into for you at this stage.

Date d'achat : 10/09/2023

0

MP

Mr Philip Persson

Vérifié par Feefo

3 years ago

Ce que Mr Philip Persson a dit à propos de Kuoni:

Last minute booking - perfect

Really helpful. Sam was able to find us the perfect holiday hotel when we thought we wouldn't be able to go where or when we wanted. All booked, checked & sorted within two hours. Faultless.

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 09/09/2023

0

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?