Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,160 commentaires

Mr Dennis Foley

Vérifié par Feefo

Milton Keynes

3 years ago

Ce que Mr Dennis Foley a dit à propos de Kuoni:

Amazing experience from the very start. Took an interest in what kind of holiday we wanted, what we wanted to do on our trip and then built the trip with us sharing their knowledge, experience and...

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Ricky

Kuoni

3 years ago

Hello Dennis Thank you for kindly taking the time to leave us your feedback. I'm delighted to read Ricky engaged with you and was able to craft your perfect escape. We thank you for allowing Kuoni to do so an ensure you of our continued service. Thank you again. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 16/09/2023

Mr Neil Dexter

Vérifié par Feefo

Chislehurst Kent

3 years ago

Ce que Mr Neil Dexter a dit à propos de Kuoni:

Knowledgeable friendly service with good social skills.

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/09/2023

Mr Gary King

Vérifié par Feefo

Chipping Sodbury

3 years ago

Ce que Mr Gary King a dit à propos de Kuoni:

Kuoni puts the customer first

Knowledgeable, helpful and listened to what we wanted and needed to tailor make our holiday.

Melissa

Kuoni

3 years ago

Thank you for your lovely feedback Gary, we will see you soon.

Date d'achat : 08/09/2023

Miss Natalie Lynskey

Vérifié par Feefo

Scunthorpe

3 years ago

Ce que Miss Natalie Lynskey a dit à propos de Kuoni:

Fantastic Customer Service

We have received excellent customer service from Kuoni, I have dealt with Zoe at Sheffield and she has been more than helpful. I have also had conversations with advisors through the online chat, I...

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Date d'achat : 18/09/2023

Mr David Baldwin

Vérifié par Feefo

Cheltenham

3 years ago

Ce que Mr David Baldwin a dit à propos de Kuoni:

Could not fault the service.

This is our third time in 12 months we have used KUONI to book a holiday. We are very high standards and only go back where we feel the service is good and are happy. So we can honestly say the...

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Amy

Kuoni

3 years ago

Thank you so much for your lovely review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 18/09/2023

Mr Duncan Neale

Vérifié par Feefo

Rotherham

3 years ago

Ce que Mr Duncan Neale a dit à propos de Kuoni:

Great experience

Julie made it a very easy job to book our holiday. Her professional and friendly manner made for a nice experience

Dev

Kuoni

2 years ago

Good Morning, What a fantastic place to spend a special birthday, and thank you for using Kuoni for this ocassion. The feedback on the store experience is truly appreciated. Kind Regards Dev Armugam Store Manager

Date d'achat : 17/09/2023

Mr Graham Sandall

Vérifié par Feefo

Bath

3 years ago

Ce que Mr Graham Sandall a dit à propos de Kuoni:

Booking a special anniversary holiday

The Kuoni staff were very helpful in the John Lewis store at Cribbs Bristol. We had been in contact via the website previously and it was really good to find that the person we had been in contact...

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Melissa

Kuoni

3 years ago

Thanks Graham, it is so lovely to hear your great feedback about Jess. I will make sure this is passed on to her. We will look forward to seeing you again.

Date d'achat : 12/09/2023

Ms Julie Connolly

Vérifié par Feefo

Dartford

3 years ago

Ce que Ms Julie Connolly a dit à propos de Kuoni:

Very helpful indeed

Susan

Kuoni

3 years ago

Date d'achat : 13/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great staff

Great staff. Couldn't be more helpful

Lauren

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Great service

Friendly and helpful. Addressed all our requirements.

Melissa

Kuoni

3 years ago

Thank you for your lovely feedback, I have passed this over to Jess who is looking after you. We will look forward to seeing you again.

Date d'achat : 08/09/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?