Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,160 commentaires

Client de confiance

Vérifié par Feefo

3 years ago

Helpful and knowledgeable

Ricky is very knowledgeable and helpful, he gave us some good advice for a future holiday and answered all our questions on our first cruise which he booked for us

Ricky

Kuoni

3 years ago

Thank you for kindly taking the time to leave us your feedback.I'm delighted to read Ricky gave you good advice for your next trip with us. We are grateful for your continued support and look forward to planning many more trips for you Thank you again. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 21/09/2023

Mr Anthony Fenton

Vérifié par Feefo

Bidford-on-Avon

3 years ago

Ce que Mr Anthony Fenton a dit à propos de Kuoni:

Amazing travel agents ensured we were able to plan a holiday of a lifetime

When we initially went to Kuoni we had an idea of what we wanted to do on our Australian holiday but the travel experts were very knowledgeable, worked together with us, suggesting trips and...

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Mary

Kuoni

3 years ago

Thankyou for your kind comments about Jordan and your instore experience with us.

Kirsty

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 16/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Matt was friendly, efficient and knows his stuff. He has been our agent for several years and just gets better

Richard

Kuoni

2 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 20/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Suberb service

Amy was a star we were well looked after with her first hand experience Lee also was very informative everything went smoothly

Leigh

Kuoni

3 years ago

Date d'achat : 21/09/2023

Miss Felicity March

Vérifié par Feefo

Winchester

3 years ago

Ce que Miss Felicity March a dit à propos de Kuoni:

Great service - very fast and efficient

A great experience and Emma at Kuoni was so professional and speedy. I couldn’t be happier. We wanted a curated unique experience and it was put together perfectly for us.

Denise

Kuoni

3 years ago

Thank you so much for your review. Thanks for taking the time to leave us your feedback on your recent booking experience with Emma at Kuoni Winchester. Your praise will be shared with her and I know she will be really pleased to hear your comments. We look forward to assisting you with any additional services you may need prior to your forthcoming fabulous holiday with us.

Date d'achat : 20/09/2023

Mrs Kirsten Gorry

Vérifié par Feefo

3 years ago

Ce que Mrs Kirsten Gorry a dit à propos de Kuoni:

Holiday booking

Extremely knowledgeable and helpful. They had really good understanding of the area we wished to travel too and nothing was too much trouble

Sam

Kuoni

3 years ago

Hi Kristen Thanks so much indeed for your lovely feedback and we are delighted that everything is now all confirmed. It's our pleasure to help you. Best wishes, Sam

Date d'achat : 19/09/2023

Miss Sheryl Tyrrell

Vérifié par Feefo

Milton Keynes

3 years ago

Ce que Miss Sheryl Tyrrell a dit à propos de Kuoni:

Booking My Trip To The Indian Ocean in 2024 - 60th Birthday Treat.

I have never had a bad experience when booking my holiday with Kuoni. I am well looked after before my flight and even when I return home. Any questions I have raised regarding upgrades / seaplanes,...

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Ricky

Kuoni

3 years ago

Hello Sheryl Thank you for kindly taking the time to leave us a review. I am so pleased you enjoyed your booking experience with us. We pride ourselves in looking after our customers from inquiry stage right up to returning home. We thank you for allowing us to craft your escape and share in your excitement. Thank you again. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 20/09/2023

Ms Barbara Tullett

Vérifié par Feefo

Portsmouth

3 years ago

Ce que Ms Barbara Tullett a dit à propos de Kuoni:

Tailored holiday to meet our wishes.

Helped us by finding the exact trip we were looking for. Very helpful, professional and informative. The staff at Kuoni seem to go out of their way to tailor our holiday wishes.

Date d'achat : 16/09/2023

Client de confiance

Vérifié par Feefo

3 years ago

Good Experience

Good experience and knowledgeable staff. Options given were very good and better than booking on line which totally failed at the last second.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Louis Hannis, the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 20/09/2023

TRAVEL COUNSELLORS

Vérifié par Feefo

3 years ago

Date d'achat : 21/09/2023

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

Pourquoi faire confiance aux avis de Feefo ?

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?