Its the first time I've used HolidayGems and will definitely book through you again. Well…
Its the first time I've used HolidayGems and will definitely book through you again. Well done - customer service - excellent.
Holiday Gems
Holiday Gems
12 years ago
Thank you and we look forward to welcoming you back !
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
I spoke to Hal he was polite and very helpful. Second time I have used Holiday…
I spoke to Hal he was polite and very helpful. Second time I have used Holiday Gems and would do again thanks
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
lovely
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
The booking agent, Julie, was knowledgeable and very helpful, the price was better than expected,…
The booking agent, Julie, was knowledgeable and very helpful, the price was better than expected, the process can be a little drawn out needing at least 3 phone calls and many, many, emails but when...
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0
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Client de confiance
Vérifié par Feefo
12 years ago
very helpful and would use again
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Found to be an excellent service
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
did not know airline till the booking was done.
It wasn't clear that I had opted…
did not know airline till the booking was done.
It wasn't clear that I had opted to pay complete amount at booking, I would advise anyone to be careful. The holiday may be excellent I will not know...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. As our website is not live we cannot confirm which airline will be used until the confirmation as so many alternatives may have to be offered to main costs/dates etc. We are sure that you will enjoy your holiday immensely and that your flights will be excellent as we have found Ryanair to offer good service. The final page of our online system does offer the option to pay a deposit if required. If this is not ticked the sales agent will take the full amount on confirmation. Please do not hesitate to email admin@holidaygems.co.uk should you have any queries.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Darren Dodds dealt with this booking very efficent and was very good in answering all…
Darren Dodds dealt with this booking very efficent and was very good in answering all enquires we requested. It was a pleasure to deal with him
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Angela was very helpful all the way through the booking and i received emails promptly.…
Angela was very helpful all the way through the booking and i received emails promptly. Angela even answered a query i have promptly. 10 out of 10 for Angela she is very pleasand and helpful
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
poor information .not told that you had to pay for luggage
poor information .not told that you had to pay for luggage
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. However, our adverts and website clearly indicate that baggage is an optional extra. This is shown on every page of the order process and reiterated in our terms and conditions. We regret that this was not clarified at the time of confirmation and trust that your forthcoming holiday will be without further issue.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
