at moment all is well telephonist was courteous and very helpful
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
as I arrived at AA grand oasis in Sharm there was no booking they didn't…
as I arrived at AA grand oasis in Sharm there was no booking they didn't accepted me in hotel.
My money has been taken from the credit card but you didn't give the service so I really need to have...
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Holiday Gems
Holiday Gems
12 years ago
We apologise for the issue in resort and we are aware that this was resolved immediately. You would have been advised of the circumstances of which we had no previous knowledge and could not have predicted. We are in receipt of your email regarding the issue which has been raised with the supplier in the UK and you will be advised as soon as possible.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
great service staff were great
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
So far excellent everything emailed on dates predictrd well done
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
No problems all sorted in no time at all, thank you.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
good service
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Alec was very good at the booking and explained all that would happen regarding the…
Alec was very good at the booking and explained all that would happen regarding the vouchers for hotel and and transfers. He also explained the booking process for our flights and advised us what...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We will be sure to let Alex know.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Julie helped me book a holiday to lanzarote be live resort and was brilliant it…
Julie helped me book a holiday to lanzarote be live resort and was brilliant it took me 10 minutes to book which was very convenient she is a credit to the company
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Excellent service. Julie, the Holiday Gems representative, was very helpful and professional. She even rang…
Excellent service. Julie, the Holiday Gems representative, was very helpful and professional. She even rang me to confirm that she had sent me an email. Very good Company to use.
Holiday Gems
Holiday Gems
12 years ago
Thank you. We believe that we have excellent staff and it is gratifying to note that our ongoing support and training reaps such beneficial rewards.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
